We stayed here over the weekend on the front-end of a two-day business meeting in July (for which I stayed in another comparable Chicago hotel located very close by). After reading many of the reviews, I selected the Sofitel based on location, amenities, price, and the "hip" factor.

After checking-in, I was initially a bit disappointed because the room seemed a bit smaller than what I was expecting based on the online photos and I was placed on a lower floor (after requesting an upper... I know, someone has to stay on the lower ones). Overall, the front-desk service was helpful (had one little communication issue with no resolution on the part of the hotel), the basic room was exceptionally clean (lovely bathroom was spotless), bed was very comfortable, and the rest of the hotel property was nice. During our stay, a window above the front entrance shattered and they had to divert people entering the building to a remote side entrance near the bar. No big deal, just inconvenient. Also, I noticed the "S" on the Sofitel sign at the top of building had burned out and it looked tacky to see "-ofitel". The bar was always hopping and there was a wedding party that added a little additional racousness.

On the positive side, we really appreciated the close proximity to Mich Ave shopping, the 24 hour cafe and coffee shops around the corner, and the pleasantly surprising nice meal at Cafe Luciano which was just across the street. After relocating to the other hotel for my business meeting, I began to appreciate all that the Sofitel had to offer in comparison.

I'd look forward to visiting Chicago and staying at the Sofitel again.

My husband, 16-year-old daughter and I just returned from a 5-day stay in Chicago at the Sofitel Hotel and I'm already booking a return visit!

The service was uniformly charming and professional, from the warm and friendly valet parking staff to the cheerful housekeepers. Our spacious suite on the 16th floor (which we paid less for than a single room in Manhattan!) had a sensational view of the city. But it was the inside of the place that thrilled me the most. Very modern, but warm, with fantastic lighting and tasteful fabrics and furnishings.

And the bathroom! My daughter and I took turns bathing in the beautiful tub, which featured an array of lovely Roger & Gallet products. There is also a separate, enclosed shower stall and separate w.c.

The location is great for walking to the Architectural Cruise that departs from Wacker St., to the lakeshore, to Millenium Park and the Art Institute. In the other direction are chic boutiques and neighborhood grocery stores. Two restaurants within walking distance: Le Colonial (Vietnamese) and Carmine's (Italian w/sidewalk dining).

My husband hosted a business meeting one morning which required some additional audio video equipment. It was brought to the room immediately and at no extra charge.

One slight snag: We moved some minibar items out of the refrigerator to replace with our own yogurt, fruit, etc. We were charged for all the items we'd removed for each day of our stay. The desk promptly corrected our bill and told us that next time, they'd be happy to send up a fridge for us.

I chose this hotel based on location and the Trip Advisor reviews I'd read.
What a successful choice. Both my daughter and I agree that this is the most pleasant hotel we have ever stayed in. And take into account that we have stayed in 5 star+ hotels the world over.

For us the hotel is a perfect combination of understated luxury, excellent service, superb food and outstanding location. We especially enjoyed being on a quiet street that's only one block from both the Magnificent mile and Rush street night life.

We both look forward to returning to the hotel and to Chicago as soon as possible.

My recent stay at the Sofitel in Chicago for business was excellent. Nice room, terrific staff and a great location. Laundry comes back with ribbons and special wrapping. Restaurant had delicious food and great service and the LeBar was very comfortable. Class act. Only recommendation would be to order up your car from the valet a 1/2 hour before you need it. Otherwise I will be back for sure.