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Sofitel Chicago Water Tower: Traveler Reviews


20 East Chestnut St - Downtown, Chicago, IL 60611
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95% Recommend
4.5 of 5 stars 550 reviews
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Sofitel Chicago Water Tower

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5 of 5 stars
A TripAdvisor Member
Dec 19, 2005
8/8 found this review helpful

Stayed at the Sofitel for 2 nights in early December. Although the rates were up for the Christmas season($305/night) the value for this room was much higher than other boutique hotels in the area.(i.e. Whitehall Hotel). The room was on the 32nd floor facing the lake, with full plate-glass making up the exterior wall--Beautiful at night! Block-out window treatments made it dark for sleeping in. The room was somewhat small, with tiny cabinet-type closet space. Definitely missed not having an in-room coffee maker to start my day. The bed was oh-so comfy with feather mattress pad and duvet. Fabulous linens, as well. The bathroom was huge with both a wonderful tub and a walk-in shower. (Water pressure a bit low.) Bath done in marble with high-end fixtures. French bath products provided, as well as terry robe and slippers. Very, very quiet. Accurate thermostat. Four high-speed elevators deliver you quickly. Very capable concierge; acquired show tickets for us with no trouble. WONDERFUL location: 1/2 block from Mag Mile across from Water Tower Place. Several restaurants w/in 50 feet, including one on-site. Room service was wonderful and fast! Will definitely return, as the stay was so pleasant.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful hotel

Sofitel Chicago Water Tower

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5 of 5 stars
blasketisland   8 contributions
Ireland
Dec 13, 2005
3/6 found this review helpful

Stayed here during late Nov for three nights. Must concur with all the positive reviews on here. Excellent in every way with great location for Michigan Ave. Booked it on hotwire got a great rate which really added to the value that this hotel represents. Staff were really helpful with any requests we had. If you get a chance to stay here , do, you wont regret it

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2005
  • Member since September 16, 2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Luxurious and Stylish Hotel

Sofitel Chicago Water Tower

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5 of 5 stars
deeva72   76 contributions
Vancouver
Nov 22, 2005 | Trip type: Business
8/9 found this review helpful

We just returned from a week of staying at the Sofitel Chicago Water Tower in Chicago for a business conference and this was an absolutely wonderful hotel.

The hotel itself is very modernly decorated in stylish furniture which gave it a very chic atmosphere. We stayed in a 30th floor suite and were pleasantly surpised by the size of our suite and the view from our room. We had a wonderful view of downtown Chicago and the water which was five blocks away - it was simply breathtaking.

What we loved best were the beds at the Sofitel - the down comforters and the down bedding used in the underlay made the beds feel incredibly soft and comfortable. The staff at the Sofitel were very friendly and were helpful during our stay there.

The location is convenient right in the heart of downtown Chicago where there are many restaurants close by to choose from - Mike Ditka's, Cheesecake Factory, Foodlife Food Court in the Water Tower Place (highly recommend). We were two blocks away from the main strip of the shopping where Banana Republic, Lord & Taylors, H&M, Neimann Marcus, Saks, Bloomingdales, etc.

Being away for a business conference for a week can be tiring but we really enjoyed our stay at the Sofitel because of the luxurious comfort of the hotel itself.

We would definitely recommend this hotel.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay November 2005
  • Member since September 05, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good value & location

Sofitel Chicago Water Tower

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4 of 5 stars
A TripAdvisor Member
Scottsdale, AZ
Nov 13, 2005
9/11 found this review helpful

A 3 night stay in early november, 2005. I had a very nice suite for about $365/night, separate LR, large bath and nice BR. Ample drawer and closet space (unusual for Sofitel). Hotel services were good, except for houskeeping.

Sofitel uses the "European" bedding system, a heavy comforter upon a fitted bottom sheet, with no top sheet.

Request a top sheet and a blanket on the bed while booking...I did, but it was not done.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay November 2005
  • Member since September 15, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the Sofitel

Sofitel Chicago Water Tower

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5 of 5 stars
A TripAdvisor Member
Iowa
Nov 10, 2005
7/10 found this review helpful

We stayed at the Chicago Sofitel Water Tower hotel from the 26th of October though October 30th. It really exceeded any expectations we had. We enjoyed our stay and we will recommend the Sofitel to everyone we know. From check in though check out your staff was wonderful! The room was beautiful. The view was outstanding. The room service was delicious. The bell men were wonderful and the staff at the desk could not have been more helpful.



Thanks everyone for making our stay so great. What else can I say but the Sofitel is Chicago’s best hotel and I hope to stay again in the near future.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $260 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sofitel Chicago Water Tower Also Known As

  • Sofitel Chicago Water Hotel
  • Sofitel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Chicago Sofitel
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611