My husband and I stayed two nights in this hotel on Christmas Eve and Christmas night. The underground parking felt extremely unsafe (seeing as how anyone can enter) the staff member who assisted us upon check-in told us that we could check in early, but when we arrived we had to wait an additional 20 minutes, there was a peculiar area upstairs that was under renovation, our mattress had a large, reddish stain down the side, and the "continental breakfast" was lacking. Besides being cheap, I can find no other reason to ever stay at this hotel again.

When we arrived at the airport we tried to contact the hotel to have the shuttle pick us up. After 30-40 minuites of trying to get ahold of the hotel and them not answering, we took a cab there. The hotel was dirty but we figured it was only for one night. The shuttle got us back to the airport on time in the morning. When I got home I looked and they charged me for staying two nights when I was only there for one. The hotel staff keeps passing the phone to another person and they want a copy of my pasport to prove that i was in mexico. I wouldn't trust these clowns with anything especially a copy of my passport. Please do yourself a favor and stay somewhere else.

We called for a shuttle from the airport curtesy phone and we were told it would pick us up in 20 minutes. An hour and a half later the shuttle shows up with a six passenger van, but 9 guests that want to be transfered. Obviously, hostility raged when some were told they would have to wait for the next shuttle.

When we arrive at the desk we're informed that the advertised "24 hour shuttle" would not begin until half an hour after we're scheduled to be at the airport. We're told we'll have to take a cab at our expense.

The check-in desk and hallways look like a war zone. In our room the toilet didn't flush, there wasn't enough water pressure for a shower and there wasn't any hot water. Then there was constant noise from neighboring rooms for most of the night.

Lesson learned: A cheep room isn't always a bargain.

As soon as we arrived in Chicago we went to the bus shuttle center to arrange to be collected by Super 8.
They said we wil be with you within 15 mins so we waited, half an hour later still no sign of them.
So we rang again and was told he has just set of to pick us up so again we waited another 30 mins and then we rang again and someone different answered and said he sat in the office he will come and get you right away.
So with that we just jumped in the taxi which cost $20 and arrived at our destination.
Upon arrival we noticed they had 3 bus shuttles and at least 3 stff working.
So we checked in the receptionist could hardly speak any english and went to our room.
We was walking through the dark narrow corridors in utter disguist.
It smelt like a tattoo parlour crossed with a whore-house.
The room in all honestly was large and it had cable but it didnt make up for the rude and ignorant staff.
Next morning we got up at 6 and went for our breakfast and they had corn flakes toast and doughnuts.
The doughnuts were hard as hell and looked like they have been there all week.
So we basically skipped breakfast and decided on a mcdonalds about a half mile walk down the busiest road i have ever come across in my life.
Thye also advertise having a business center in retrospect they do but they dont like you using it.
Unlucklily for us we stayed a full week in this god forsaken place.
Take my advise spend the extra $$$ and stay in a better hotel if you havent got that option stay in any other budget hotel but this one.