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Comfort Inn & Suites Downtown: Traveler Reviews


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89% Recommend
4.0 of 5 stars 157 reviews
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Spent a month here

Comfort Inn & Suites Downtown

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3 of 5 stars
skurny   21 contributions
Everywhere
Mar 5, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I actually was a long-term guest of this hotel because of a large project at work. I enjoyed the stay for the most part...the staff was friendly and helpful but my big issue is the rooms. I've stayed here on four or five seperate occasions and I've had one decent room. Some of the rooms are tiny! And by tiny I mean 10 feet by 15 feet max. I usually get put on the upper floors (15-17) and I'm not sure if that makes a difference or not but there's hardly room to move around. If you were only staying one night and were a solo traveler, it'd probably be fine. However, I'm usually there for at least three or four days straight.

It's is a quiet hotel, which downtown is nice. However, if you open the window, you're immediately reminded that you're in downtown Chicago. That doesn't really bother me (I lived in New York for five years, Chicago for two) but keep in mind there is a fire station a few blocks away...and they're busy.

Overall, I'd recommend the hotel but not for a long-term stay. Parking is $25 per night, which is pretty standard downtown, but beware.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since December 11, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Excellent group sales & services

Comfort Inn & Suites Downtown

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5 of 5 stars
JAC-EGYPT   1 contribution
Cairo
Feb 5, 2009 | Trip type: Business

Our group of 20 PAX were accommodated at the Comfort Inn Hotel in Chicago for a week. First of all, the group sales manager Marc Condie was extremely helpful and effective in getting quotation and finalizing the reservation. He proposed upgrade of 4 normal rooms to 4 suits. When the group has arrived to the property, they were settled very fast and efficient. Our stay was great. We would be happy to deal with this Hotel as a corporate client in future.

  • Liked — Staff & Atmosphere
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since February 05, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Great Breakfast and fab location

Comfort Inn & Suites Downtown

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4 of 5 stars
vikkismile   12 contributions
London, UK
Jan 31, 2009 | Trip type: Couples
1/1 found this review helpful

I booked through lastminutetravel.com and this hotel came up as a 'secret location' option (where you're hotel isn't revealed until you are sent booking confirmation). The hotel was in a fantastic location, just around the corner from the subway and there is parking available right next to the hotel ($25 per night). The breakfast offered a lot of choice and in a buffet style whereby I could eat as much as I wanted to fill me up for a whole day exploring the city. The door staff are extremely friendly and helpful in answering questions about the city. I stayed two nights and towels and beds were made each morning after breakfast. The hotel rooms have internet available at no extra cost and although they are quite small there is a lot of storage space and an iron and ironing board in the room. I stayed on the 11th floor and had no problem with city noise and I couldn't hear noise from other rooms. I had a very pleasant stay and would absolutely stay at this hotel again.

  • Liked — Clean rooms, friendly staff and fantastic location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since December 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Flawless Professional Service

Comfort Inn & Suites Downtown

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5 of 5 stars
uvatravels   1 contribution
Charlottesville
Jan 31, 2009 | Trip type: Business
1/1 found this review helpful

Planning a trip for 72 choir members can often be overwhelming, but the hotel management took the worry and hassle out of every aspect of our two night stay. From check in to check out, we were extremely impressed with everything the hotel had to offer. We couldn't have picked a better location- it was an incredible deal. The singers could walk everywhere and truly enjoyed their time in the city. Thank you Comfort Inn, if we are in Chicago again we will be back!

  • Liked — Great Location, excellent service, friendly atmosphere
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 18-24
  • Member since January 31, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Good Place? Good Value? Yes!

Comfort Inn & Suites Downtown

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4 of 5 stars
localguy101   3 contributions
Ontario
Dec 31, 2008 | Trip type: Solo travel
1/1 found this review helpful

I found the place to be a good choice. It is a great location - near the fancy shopping and transit and buses.

The hotel is clean and I found the staff to be friendly. If you are coming to Chicago to see Chicago this is a great place to stay. Take the money you save and enjoy it on a nice meal or two.

  • Liked — Location Location Location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since July 30, 2006
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $173 (year-round)
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Comfort Inn & Suites Downtown Also Known As

  • Comfort Inn Downtown
  • Comfort Inn Chicago
  • Chicago Comfort Inn
Address: 15 E Ohio Street, Chicago, IL 60611