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Comfort Inn & Suites Downtown: Traveler Reviews


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89% Recommend
4.0 of 5 stars 157 reviews
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[ Date ] [ Rating ]
"Motel 6" in the city!

Comfort Inn & Suites Downtown

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3 of 5 stars
PikePlaceTraveler   7 contributions
Seattle, WA
Jul 15, 2009 | Trip type: Solo travel

Mark be down as someone who was less than impressed with this positively-reviewed Comfort Inn. It is a semi-renovated hotel in the North Bridge area of Chicago. It's best quality is location - very close to the Magnificent Mile, and within walking distance of all the best sites in Chicago. But the downside....

Except for the handful of rooms facing the street, the rooms are like COFFINS. The hotel is sandwiched between two other buildings, and so most of the rooms face onto a lightwell. No matter what floor you're on, you feel buried.

The room was totally no frills, in the same way that Motel 6 rooms are no frills. The room was clean, in the same way that Motel 6 rooms are (usually) clean. The in-room safe? It didn't work.

Overall, less than impressed. If you're visiting Chicago, do yourself a favor and find a hotel that is situated on a corner of a block, so that you can get a room with windows and light and a view. I recommend the Comfort Inn only for the goth set.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 35_49
  • Member since April 28, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Great location, friendly service, nice rooms.

Comfort Inn & Suites Downtown

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5 of 5 stars
dena0107   3 contributions
Madison, WI
Jul 1, 2009 | Trip type: Friends getaway

I stayed at the Comfort Inn and Suites for a weekend getaway to Chicago. The location was great, walking distance to a ton of places. Also, the staff were really friendly and I really appreciated the complimentary breakfast. Really good food, and more than just your typical cereal/juice/coffee options. There are waffles, eggs, fruit, etc. All around great bargain.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since April 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Wonderful hotel in a great location

Comfort Inn & Suites Downtown

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4 of 5 stars
karigraf8   1 contribution
Madison
Jul 1, 2009 | Trip type: Couples

My husband and I stayed at this hotel recently while visiting friends. I was pleasantly surprised by the front desk person who checked us in promptly and was very courteous. She also had helpful tips on where to shop and dine without spending a fortune, while experiencing places that were less "touristy." Our room was clean and air conditioned when we arrived and the room was larger than we expected. Overall, our stay here was a great value, and would recommend this hotel for anyone who is staying in the downtown area.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
Very bad Customer Service...

Comfort Inn & Suites Downtown

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1 of 5 stars
mmdhar   1 contribution
madison, wi
Jun 26, 2009 | Trip type: Business, Solo travel

Front desk people are not friendly at all... as if they are trained to hate the customers. I found hair in my breakfast everyday... They have a fitness center...but, I wouldn't call it fitness center... They have atreadmill.. That's all...

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since March 12, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $173 (year-round)
a gem in a big city

Comfort Inn & Suites Downtown

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4 of 5 stars
paulvAustralia   2 contributions
australia
May 30, 2009 | Trip type: Couples

we selected this hotel from the internet,and it turned out to be fantastic,we had just spend the last two days on amtrak,travelling from utah.The location was great,fine restaurants and shops nearby and the city centre was just a couple of blocks,easily done by walking.The continental breakfast is free and you are spoiled with the choices available.The staff were tops they helped us and were always pleasant.The best thing of all was the cost,even though we booked over the internet,the rate was somewhat cheaper,but never the less,we would stay at this place again,whenever we come back this way.WE used this hotel as the yardstick to compare others on our adventure,sadly not many came close to it.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since January 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $173 (year-round)
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Comfort Inn & Suites Downtown Also Known As

  • Comfort Inn Downtown
  • Comfort Inn Chicago
  • Chicago Comfort Inn
Address: 15 E Ohio Street, Chicago, IL 60611