We stayed at Club Quarters in December.
We were in town for the weekend to see Wicked.
Its a very nice hotel in a great location. We were one block off of Michigan Ave and about 5 blocks from the theater district.
If you're looking for a high end hotel this is not the hotel for you
Yes the rooms are small but how long are you really in your room?
The rooms were clean and thats really most important.
When we arrived at 1230pm we were able to check in.
We were told we could valet park for $36.00 or for $20.00 we could park for a 24 hour time limit in a parking garage right down the street.
We opted for the $20.00 option. MAKE SURE YOU GET A TICKET!!!
My husband did not get a ticket at the parking garage and when he inquired about it at the office in the parking garage the girl told him not to worry about it.
Well on Sunday morning when he tried to get our car back it was an issue. You have to have a ticket to be able to get your car back. After about 15 minutes the issue was resolved and we got our car back.
The entire staff was very helpful including the doorman. He was very helpful in getting us a cab. He ran down at least a block and flagged down a cab, he got in the cab with the driver and came back to the hotel so we could get our cab. It was a very nice thing to do considering the day we were there it was sleeting and raining and everyone in chicago was trying to get a cab at the same time.
After reading all the bad reports on his hotel we were debating on switching to a different hotel.
We never waited for an elevator, the rooms were clean, the location was great.
Im glad we stayed here. I would recommend it to anyone looking for a resonable priced hotel near Michigan Ave.

Stayed at Club Quarters Wacker at Michigan from Nov. 28-30 2007. EXCELLENT LOCATION, right off the Mag. Mile. Hotel staff was very friendly, and the housekeeper staff was equally as professional.

This is mostly a business hotel, which is great, because no noisy children, and rowdy college kids, very quiet hotel. Although the rooms are small, is very cozy, and all amentias worked fine.

There is a doorman out front which keeps out some of the street people from filtering in, as most of the big cities hotel have. Secure and safe location, "El" station right around the corner (State & Lake Stop). I would stay here again. I can really think of nothing negative to say.

Bottom line... great 3 star hotel, safe area, good location.

The Wacker is a great hotel ideally situated in downtown Chicago with nice views, clean rooms and friendly staff.
The rates were also decent.

The "Executive" room was tiny - barely room to walk around the bed to get to the window. The wireless internet access didn't work. The TV remote didn't work (it was broken on the TV end). And those are the only two amenities. The elevators are finicky and you have to press the buttons just right to get them to work. To get to the gym or vending machines, you take two separate elevators into a creepy, gross, dirty basement. (One is the freight elevator.)
When I asked for a rate reduction because of the problems, first I was scolded by the front desk clerk who said I should have reported the TV problem the night before. (I had - they couldn't fix it.) She also said the wireless had been down for 2 days (not mentioned when i checked in, however.) Then she said they wouldn't adjust the rate (over $200!) because I had booked online, via Hotels.com. Hotels.com will only offer "hotel bucks" towards a future booking, but i can't imagine using them ever again, knowing that hotels don't provide the same level of customer service as they do if you book direct.