My husband and I stayed an the 31st floor over the weekend and were treated to outstanding views of the Chicago River and surrounding buildings. The room was very clean and seemed newly renovated. We had originally planned to share my in-laws "mini-suite" on the 26th floor. That plan was scrapped when they saw how small the suite actually was. The suite is more like a small alcove studio. The couch folded out into a single bed. We were pleased to move upstairs to a reasonably priced room of our own. The first strange thing that we noticed about the room was that the queen bed was actually two twins pushed together. We would expect this in Europe, but in Chicago it seemed odd. The bump in the middle of the bed was not too imposing and the beds did not slide apart in the middle of the night (which has happened to us in this situation before). The windows in the room let in an enormous amount of light, which was wonderful. Each window had an ominous sticker on it that said 'to operate this window contact the front desk". The windows seemed to work just fine and we opened them anyway and nothing catastrophic happened. The room had a dorm size refrigerator and a microwave which was awesome for storing left overs from dinner and chilling wine. The desk was roomy and seemed like it would be a perfect work space. The bathroom was very clean and new but it had the most bizarre shower I have ever seen in an American hotel. There was no tub (which did not bother me too much). The shower head was the kind with the hose attached. This was mounted on the long wall of the shower rather than the short end as it would normally be. The floor of the shower was the tile floor of the bathroom, separated into a "shower section" with a short rubber tube. The shower curtain was not long enough to reach the floor and so when you turned on the shower, the entire room was flooded with water. We quickly exhausted our ration of two bath towels, on hand towel, one wash cloth and one fabric floor mat. This made it dangerous to use a hair dryer in the room because you would likely be standing in a puddle. The only way that we could prevent this was to take team showers, one spraying the other (much like bathing a dog) being careful to direct the water into the drain. This sounds horrible, but it was so funny that we didn't care too much. The counters in the bathroom were very small which was unfortunate because that was the only spot in the room for make up and hair prep. The desk was a big space but it had no nearby mirror and the full length mirror near the closet had no nearby surface to hold primping supplies. We both commented that it seemed that the designer had not thought about what would be needed if you were actually going to be getting ready for something in this room. All in all, it seemed like this room was meant for one male business traveler who didn't use a lot of hair products. I would still recommend this hotel for couples (so long as you are not too persnickety) because the building is extraordinary and the views from the spire are romantic. The restaurant on the first floor has good food (though the service is as slow as a slug in molasses) and was fairly priced. There are laundry facilities in the hotel (that appear to be free) and cute bottled water dispensers on a few floors. There is a free computer lab on the first floor which we used quite a bit for information and for checking into our flight. The staff was extremely friendly and they removed a mistaken charge from our bill at my first request. We would definitely stay here again but we don't think that this hotel is for everyone.