Our room's air conditioner was not working. We called the front desk and their only suggestion was to turn it off and wait five minutes. We were not offered another room. So after waiting and waiting, we got another room because we were so uncomfortable, and was charged two completely different rates. We complained and asked to have the manager call and am still waiting for that call.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video