The hotel was extremely comfortable. The furnishings in the room were stylish, the bed was supremely comfortable, the decor was soothing and contemporary and the free internet was excellent. The neighborhood was in a good location - there was a Starbucks around the corner, and a large supermarket across the street and numerous Greek restaurants not too far away. The Loop is a short walk away and a nice stroll to Millenium Park. I'd stay here again if the rates are good.

My only complaint was that there wasn't a mini-fridge in the room.

This hotel is absolutely great!!!!!! Close to all of Chicagos finest points SEARS TOWER, UNITED CENTER, MICHIGAN AVE, NAVY PIER. All these locations by cab cost no more than 7 dollars. Tons of cabs in the area the longest i waited for a cab was maybe 2 minutes the doormen are great. When i arrived at the hotel they made me feel like a king and that was great. Clean rooms, great restaurant downstairs, business center, fitness center and access to a swimming pool. Highly recommend this hotel. Only thing is they charge 50 dollars per night on top of your room rate for a damage deposit which is credit when you checkout. If you stay for 7 days make sure you have an additional 350 on your credit card to pay for Damage Deposit or else the pre-authorization will not go through on your credit card

We had booked 50 rooms at this shotel for AACC Convention in July 2006 through www.findtripdeal.com

We really enjoyed this hotel the location was great and the hotel stuff was very helpful. They serve breakfast at Dime restaurant which is next to the hotel. The only thing I can complain was they didn’t have any wheel chair available when we needed for one of our group member who had a problem wih his back.

My family and I were recently in Chicago and stayed at the Crowne Plaza Metro in downtown Chicago. We were a little concerned initially because it was not located on Michigan Avenue (Manificent Mile). However, that concern was quickly eliminated from the moment we arrived. The hotel is a little deceiving from the outside, but once you arrive and walk into the lobby, you begin to realize just how incredible of a hotel it is. When we pulled up to the front of the hotel, we were quickly greeted by the doorman. He was upbeat and genuinely excited to see us. We were surprised by this greeting but it did not stop there. Upon entering the hotel, we were introduced to the desk clerk by the doorman. The clerk also warmly welcomed us to the hotel and began to check us in. While she was checking us in she mentioned information about the hotel and the surrounding area which made us begin to realize that we were still very close to where we originally wanted to be. We were escorted to our room by another gentleman who gave us even more information about the hotel and the facilities available. He was very kind and outgoing and before leaving us said that he would be available it we needed anything during our stay. The room was incredible and everything looked brand new. We had been told by the gentleman that brought us to our room that they had been open now for 3 years. Each room has a balcony and we had a perfect view of the skyline of the city. Unfortunately, since it was winter, we really did not have a chance to use it much but it offered a wonderful view from our room. We never got to see our room cleaner since we were gone most of the day, but this person did a fantastic job. Our room was spotless, but it seems that way every place we went in the hotel. We only took breakfast in the restaurant, but it was delicious and the staff there was just outstanding. They were so friendly and outgoing. It seemed that every person that we encountered in this hotel was very pleasant and happy. The service we received was outstanding. Every time we asked for something, it was done immediately and always with a smile. I can not begin to say enough about this hotel in Chicago. I definitely will stay here the next trip to Chicago.