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Crowne Plaza Chicago - The Metro: Traveler Reviews


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81% Recommend
4.0 of 5 stars 111 reviews
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Book Crowne Plaza -you will not be disappointed

Crowne Plaza Chicago - The Metro

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5 of 5 stars
Margaret41   3 contributions
London
Jan 1, 2009 | Trip type: Couples
1/1 found this review helpful

Following a five day break in NYC, we followed this up with a four night break in Chicago. This is our second trip, the first being for a wedding when we stayed in the Drake hotel. Much preferred the Crowne Plaza, despite it was further out from the main tourist attractions. Rooms were excellent. Bed so comfortable that I could have taken it home with me. Service at hotel was second to none.

All I can say is try this hotel you will not be disappointed.

  • Liked — Excellent room
  • Disliked — Location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 11, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers, Families with young children
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $237 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Excellent stay in Chicago

Crowne Plaza Chicago - The Metro

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5 of 5 stars
blueiii   33 contributions
Danville, Illinois
Dec 11, 2008 | Trip type: Business

I stayed at the Crowne Plaza Metro for a conference in Chicago and stayed two nights. The hotel rate for the conference was lower than the state rate and very reasonable (for Chicago). I had a king bed/no smoking room on the eighth floor that looked out over the parking lot and the Dominicks food store. While it was a little noisy, it wasn't anything that kept me awake. The bed and linens were very nice - I love cotton blankets instead of acrylic - and there were lots of pillows. The desk space is nice and has plenty of outlets, but I only wished that it was possible to sit at the desk and see the television (which was a very nice flat screen). The room safe was big enough for my laptop and is free. The amenities are nice, plenty of soft towels, and a spacious counter are in the bathroom. I wore my white socks during my time in the room and based on that the carpet is very clean. I loved that there was a food store, drug store, and a variety of restaurants in Greek town just down the street (within 3 blocks). It is a hike to the Loop, but a short and cheap cab ride will get you there. The housekeeping was nice and, as a priority club member, I had turndown service without asking. The exercise room was clean and offered a container of Clorox cloths to wipe down equipment. Some of the equipment seemed to need a tune-up, but it was a slightly more complete gym that you usually see. Overall I think the Crowne Plaza Metro Chicago was worth the money and a good place to stay.

  • Liked — Cleanliness
  • Disliked — Location wasn't ideal, but wasn't horrible either.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since March 27, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $237 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Don't worry, book here!

Crowne Plaza Chicago - The Metro

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5 of 5 stars
JoOsoyoos   1 contribution
Osoyoos
Dec 1, 2008 | Trip type: Family
2/2 found this review helpful

If you're like me, you have probably been obsessing over where to stay - you want your holiday to be great and worry-free, so you've been checking out Tripadvisor reviews till your head spins. Well, stop it!!! Just go ahead and reserve a room here. The rooms are very modern, clean, comfortable...felt like home. Great bathroom. Nice to have a balcony. Front desk was great. We didn't go to the onsite restaurant - too many other places to explore in Chicago. We just took a cab anytime we wanted to go somewhere downtown - would have walked but it was November and the freezing rain was a bit of a deterrent. Taxi was not expensive at all to get to Magnificent Mile area (about 7 bucks if I remember correctly).
You MUST go to the blues bar just a couple of doors down the street. They have live music on weekends and the bands there were just fabulous. We were there early - apparently Chicagoans start their evenings at about midnight - so we got to know the band before everyone and their dog showed up. We also went to an Irish pub nearby - had lots of fun, very friendly female bartenders. Walgrens next door is fun for us Canadians too, especially at 3am when you think you really need to get a pair of gloves that peel potatoes.
Loved Chicago, people were friendly, who cares about the weather when you have a great hotel as a home base. So, have a great time and enjoy this great city. Now you can start to worry about what clothes to pack instead of where to stay...

  • Liked — modern, clean room and bathroom
  • Disliked — Ummm...nothing I can think of
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay November 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since October 18, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $237 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Truly Delighted at the Crowne Plaza

Crowne Plaza Chicago - The Metro

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5 of 5 stars
Mrs.Brown.95   47 contributions
Oakland, CA
Oct 20, 2008

I was very very lucky to get this hotel on Hotwire.

The location was perfect for me because I needed to be near Union Station. It is not in the loop so you do have to walk a little bit to get to the loop, but I wasn't in Chicago for sightseeing.

The rooms are comfortable and nicely appointed. Great lighting, colors, furnishings. The bed was one of the most comfortable beds I've ever stayed in! I wanted to take it home. The bathrooms are clean and modern. There is a widescreen flat panel tv in the room and a balcony that you can walk out onto. They have lots of little thoughtful extras like earplugs, eye mask, and a relaxation cd in the room (although I have no idea who listens to that stuff...). Internet access is free as is the gym. Parking was a little more expensive ($35 a night) but super easy and you don't have to wait for 15 minutes for them to get your car... it is right outside.

All in all I was very very happy at the Crowne Plaza and would definitely come back.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $237 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
Decent Hotel, Marginal Location

Crowne Plaza Chicago - The Metro

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3 of 5 stars
IvyEd   3 contributions
ATL
Aug 12, 2008 | Trip type: Friends getaway

The hotel was recently (2-3 yrs) renovated and though the rooms are a bit small, they are very clean and modern: flat panel TV, two-tone paint, halogen reading lights over the beds, white subway tile in the bath, and a rainfall shower head.

Our room was on the Halsted Street side, and away from the highway. Though we were close to the interstate, there was no issue with noise.

Our only issue was location. The hotel is about 5 blocks out of the west loop, and roughly the same distance to the nearest subway station. Between CTA, cabs and walking, Chicago is a very easy city to get around. Just know that you will be away from the primary business area as well as the major tourist areas.

We booked based on price and got the room for about $225 night (including taxes and fees) from an Orbitz package deal. If you are trying to stretch the budget a bit and don't mind walking a few extra blocks, this place is fine. If you want to be in the heart of the city, look for a place on Michigan Ave.

  • Liked — Clean and modern decor
  • Disliked — Location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since April 02, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d273262?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $237 (year-round)
Call now to book: 800-980-6424 from CrownePlaza.com
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Crowne Plaza Chicago - The Metro Also Known As

  • Crowne Plaza Chicago
  • Chicago Crowne Plaza
  • Crowne Plaza Chicago Metro
Address: 733 West Madison Street, Chicago, IL 60661