We stayed 4 nights at the Crowne Plaza as we had a conference to attend at UIC. Normally we stay closer to downtown but this was just fine for our purposes - the location was very good for UIC and just short cab rides to the Loop, etc. Room was quite comfortable and nice, no complaints. Good security, staff was pleasant. Maid service very good. Safe wasn't working when we arrived but they had it fixed within minutes. The website is misleading re: parking - your only choice is valet parking at the hotel (they make it sound like you have a choice), but you can park cheaper elsewhere if you want. We didn't dine at the hotel, but did eat twice in Greektown restaurants just a very short walk away - dinner at Pegasus (very good) and lunch at Artopolis, a nice casual, salad/sandwich type place with plenty of Greek dishes, cafeteria style (and wine is available). It's also a stone's throw to Harpo Studios, so my husband suggests that if you order flaming saganake cheese at a Greek restaurant, you really must yell "Oprah!" There's also a handy Walgreen's a stone's throw from the hotel. You are also quite close to Little Italy, where I highly recommend the restaurant Tuscany - yum, one of my faves. We'd go back to the Crowne Plaza if we had business in the area again.

Hotel stay itself was great. Stayed there with two kids..We loved the room, adored the fabulous beds, although they have horrible rocky pilows.

We really loved the gym also. Hotel restaurant was way too expensive for us to eat in, but a two block walk to us to cheap places to eat in Greektown and also we made several trips to Domenicks grocery store across the street. Their pizza is fantastic.

Only problem we had was I prepaid for trip including hotel and the Crowne Plaza charged my credit card for the room. Now I am going through a major hassle to get their charges off my credit. I am really not happy about that..

I would definately stay here again but be more careful about how they charged my credit card.

first of all, remodeled or not, the place is pretty shabby looking. it's located in a lousy area, not close to downtown, but very close to I-90, if fact you feel like your ON the highway. also, they charged my credit card even after my employer had paid for the room in advance, and wouldn't refund my money until their accounting office was open on Monday. I would never stay at this hotel again.

Great attempt from Crown Plaze to venture into the "boutique style" hotel world. Everything form the lobby to the bathroom fixtures all had a very modern and contemporary design to them.

Even with such a trendy look they did not sacrifice customer service (as it was great!!!) or cleansiness.

My only 2 issues are that the location is at the tip of greektown so expect a good 20 minute walk to get into the heart of downtown/loop and $1.00 for local phone calls...ouch!