We had 3 rooms for the NeoCon trade show. The price was right and the rooms were very well designed, exceptionally comfortable, clean, and quiet. Walgreens and Dominicks were just across the street. Greektown restaurants were fun. Hotel service was very good. Potential negatives: Taxis were a must for getting to the Merchandise Mart or anywhere downtown. No refrigerator in rooms. We could have use more drawer space.

We stayed here for 5 nights in May. While this hotel is not in the heart of downtown, the #20 Bus stop is right across the street and takes you right into town in just a few minutes. The UIC/Halstead El station is 4 blocks away (took us 10 minutes to walk there).
The hotel rooms were very modern, clean and spacious. The decor was attractive. There is free high speed internet access in the rooms. The bathroom had lots of counter space. The bed linens were comfortable and good quality.
Our only complaint was that there was no refirigerator in the room.
We were on the 10th floor and found the room to be very quiet. Road noise was never a problem.
There is a 24 hour Dominick's grocery store across the street and a Walgreen's behind the hotel. This was great for last minute needs or a quick snack on the way out or back in for the night.
We were most pleased with the rate. While most hotels in town were at least $200 even with gov't or AAA rates (and most were closer to $300 ), we got a government rate of $135!!
Sure, it would be nice to stay in a hotel where all you do is walk out the door and the city is at your feet, but we would much rather spend the extra 10 minutes in the morning and have all that extra money to spend on sightseeing, taking in a play, etc.
We would definitely stay here again!

We stayed 4 nights at the Crowne Plaza as we had a conference to attend at UIC. Normally we stay closer to downtown but this was just fine for our purposes - the location was very good for UIC and just short cab rides to the Loop, etc. Room was quite comfortable and nice, no complaints. Good security, staff was pleasant. Maid service very good. Safe wasn't working when we arrived but they had it fixed within minutes. The website is misleading re: parking - your only choice is valet parking at the hotel (they make it sound like you have a choice), but you can park cheaper elsewhere if you want. We didn't dine at the hotel, but did eat twice in Greektown restaurants just a very short walk away - dinner at Pegasus (very good) and lunch at Artopolis, a nice casual, salad/sandwich type place with plenty of Greek dishes, cafeteria style (and wine is available). It's also a stone's throw to Harpo Studios, so my husband suggests that if you order flaming saganake cheese at a Greek restaurant, you really must yell "Oprah!" There's also a handy Walgreen's a stone's throw from the hotel. You are also quite close to Little Italy, where I highly recommend the restaurant Tuscany - yum, one of my faves. We'd go back to the Crowne Plaza if we had business in the area again.

Hotel stay itself was great. Stayed there with two kids..We loved the room, adored the fabulous beds, although they have horrible rocky pilows.

We really loved the gym also. Hotel restaurant was way too expensive for us to eat in, but a two block walk to us to cheap places to eat in Greektown and also we made several trips to Domenicks grocery store across the street. Their pizza is fantastic.

Only problem we had was I prepaid for trip including hotel and the Crowne Plaza charged my credit card for the room. Now I am going through a major hassle to get their charges off my credit. I am really not happy about that..

I would definately stay here again but be more careful about how they charged my credit card.