I've been hesitating to try Channing's due to the mix reviews. Then I saw the February 2009 promotion on their website and decide to give it a shot. But what a joke! They say "body polish and manicure for $59 (normally $86)", but really the polish took about 10 minutes inside the room, total about 30 min (including undressing and showering after). The Manicure was OK, but not $59 nice. The receptionist was snobby and unfriendly, perhaps knowing I booked the promo, and treated me like a second citizen. So why not just be honest and call it what it is--a teaser or shrunken version of the real service? When a business doesn't honor its own deal, clearly it lacks integrity and is not trustworthy.

In addition, the cramped dressing room/closet (which I agree with other reviewers) and the rudimentary shower are not to par. Will never return!

I had a full day of pampering, facial body treatment and Brows. Wow I look great, it was my first time at a spa and I had a great experience. I will be back.

Go somewhere else! These people were extremely rude on the phone and the receptionist hung up on me mid-sentence. I will definitely never go here and will make it my mission so that no one else makes the same mistake.

I went to Channing's for an afternoon of pampering recently and had a terrible reaction to the mixture used in their seaweed wrap. While I understand that this is not their fault, I have received terrible service ever since. I called the day after my treatment and was continuously reassured that the burns, sores, and blisters all over my body would not scar. Keep in mind that they are making these claims without even having seen me or the burns. I was told I could come in and talk with the owner or another staff person, yet when I came in, the staff person I was instructed to speak with had not been informed of the situation and had nothing to say to me except that I would not scar! I wasted a whole Sunday afternoon just to be given well-rehearsed information that they cannot possibly know is true. When I called to ask for a list of ingredients in the mixture they used for the wrap for my doctor, I was told I would have to call back. They have taken absolutely no pro-active steps to address this situation. What should have been an afternoon of relaxation turned into a stressful and physically painful week-long series of events. When I was able to see my doctor, he confirmed that the allergic reaction was not typical of shellfish or iodine allergies, both allergens the staff had told me probably caused the blistering and scabbing. I wrote the owner a letter to follow up and she never responded. Again, I understand some things are beyond their control, but the quality of their customer service is not one of these things. Their staff was rude, irresponsible and callous. I strongly recommend finding another spa.