I stayed there Dec. 26-28 2007. I took my mother-in-law and three daughters to see some sights. We took in Wicked(7:30pm show) and American Girl Place. I was able to check in four hours early and two hours late. The room was roomy and the beds very comfortable. The location was perfect. Bus/taxi fare for all of us was $10 from/to Union Station. Otherwise we walked everywhere. It took 12 minutes to walk to the Oriental Theater. We walked back at 10:45 at night and it was completely safe. There are so many people out on the streets.
The staff is very welcoming and helpful. Robert was very helpful in finding good eating places. Everyone in very knowledgable on local transportation.

I plan to take my son and husband for a Cubs/Cards game. Go Cards! I will surely stay here again.

Excellent Hotel stay Dec 17-21. Excellent service from doorman, Sith. Room equipped with double queen sized beds that were very comfortable. Room attendant very flexible in cleaning times. Room climate control was precise. Iron, board and hair dryer conveniently stored in closet. Only drawback would be internet in room was wired to a very short cord, wireless internet in lobby work area only. Business center in hotel lower lobby fully equipped with 3 computers and printers including a fax machine. Hotel is walking distance to AMC movies 3 blocks, one block off of Michigan Ave and all the excellent department stores. Access to Navy pier, Water tower Plaza, John Hancock Building, Museums all within walking distance.

Stayed at this hotel for one week. The front desk and concierge people were extremely helpful. The information they gave about restaurants turned out to be spot on. The Viand restaurant in the hotel was reasonably priced and the food was nice. Rooms were clean & large. Asked for a different room when our son came to stay with us and was accomodated within minutes at no extra charge. The fitness center and pool were adequate.
The location was perfect and within walking distance of almost every attraction including the beach. This was our fourth hotel stay in Chicago and we would definitely stay again in this hotel.

We recently spent three nights at the Courtyard on Ontario St. We were just 1 block off of Michigan Ave. about halfway between the river and the watertower. What a GREAT LOCATION! We were in easy walking distance of just about everything. We did use a cab to go to the Shedd Aquarium though.
The hotel was very clean, and our room large and comfortable. I was also very impressed by the friendly and courteous staff. There is a Starbucks right off the lobby which we used daily. We also had good experiences at the nearby Grand Luxe Cafe, Gino's East Pizza and Portillo's. In addition, there is a Trader Joe's within a block or so,which is a great place to pick up bottled water or some snacks at a very reasonable price.