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Courtyard by Marriott Chicago Downtown / Magnificent Mile: Traveler Reviews


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94% Recommend
4.0 of 5 stars 141 reviews
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Pleasant stay at the Courtyard Marriott

Courtyard by Marriott Chicago Downtown / Magnificent Mile

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4 of 5 stars
cgriffith_7   8 contributions
Northern California
Nov 1, 2008 | Trip type: Business, Couples

We stayed at this hotel for 6 nights beginning October 24, 2008. I chose this hotel because I stayed here a year ago and was impressed with the facility, its staff, and the fact that this is a nonsmoking hotel.

Our first night was not good - we were placed in a room on the 20th floor where a former guest had smoked, and the product used to cover it up kept me awake all night. We requested a room change and were moved to 1228 - an end room facing St. Clair. It was quiet, away from the elevators and ice machine, and foot traffic. So the hotel made this right for us & it wasn't their fault that some inconsiderate person had smoked in the room.

Plusses: Close to public transportation of all kinds, good restaurants, easy transportation to museums, etc., Hotel staff are extremely helpful and friendly, too. And, it's not one of the larger, convention hotels, like its sister hotel on N. Rush. There are 3 computers/printers on the lower level that are FREE to guests, and convenient for printing boarding passes. We also tried the connecting restaurant (Viand?) for breakfast. It was average. (Better breakfast at the Marriott on N. Rush - they have a buffet.) They'll deliver a mini-frig to your room, if you ask for one. We did for our leftover pizza - but watch the controls - it was frozen solid the next day. :-) Other plusses: They give you a variety of bed pillows, either polyester-fill or feather so that you have a choice. Beds were firm, but comfortable. Air temperature easy to control and not noisy. No views to speak of anywhere from this hotel because it's nestled within taller skyscrapers.

Minusses: very few. I did notice a couple minor things that had changed since my last stay. They've dropped Starbucks coffee as the in-room coffee in favor of something Folgers-like called "Barista." Their hand towels and wash cloths are now part polyester instead of 100% cotton. Not a big deal, but something I noticed because they're not as absorbent and something that you might not expect at a high-end hotel.

Overall, we really enjoyed our stay here.

  • Liked — Marriott reliability and convenient access to public transportation
  • Disliked — the choice of in-room coffee - brink back Starbucks!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since September 26, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
best time in chicago, with great location.

Courtyard by Marriott Chicago Downtown / Magnificent Mile

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4 of 5 stars
jdawg2201   14 contributions
Dallas Tx
Oct 6, 2008 | Trip type: Family

This was a great location to see chi town. You are only one block from the Magnificent Mile, and about a half mile from the river. This was great for me because you can take public transportion to any event or place you want. The room was your average Marriott, but i must admit the pillow where very soft. The room was very clean, the staff was very helpful on getting to attactions. now the only two bad things. the bar in the lobby was over priced and the drinks where not very well made. The second thing was they do charge you for parking in their own building, that did not bother me much since i took the CTA every where, but for thou who must have a car beware. over all i loved the location and would recomend it to anyone wanting to see the city.

  • Liked — location
  • Disliked — lobby bar
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since July 30, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Staff

Courtyard by Marriott Chicago Downtown / Magnificent Mile

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5 of 5 stars
PMFC   2 contributions
Derby
Sep 21, 2008 | Trip type: Couples

We stayed a week at the Courtyard Marriott and the staff at this hotel are cheerful and smiling with nothing being too much trouble for the gusts.Also the location is just excellent for everying you want to do.The breakfast choice is also great at Viand and across the road the best steak I have had anywhere at the Capital Grill.

  • Liked — Location in Chicago
  • Disliked — Size of Bed
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 08, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Theme / Amusement park, Shopping, Sporting event, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Location

Courtyard by Marriott Chicago Downtown / Magnificent Mile

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4 of 5 stars
dstickst   3 contributions
Newark, DE
Sep 3, 2008 | Trip type: Business

I spent the night here on business some time ago, and enjoyed my stay. The amenities are clean, crisp, and well-maintained. While I can't really recommend this hotel on those merits alone, it's the location that makes this the place to stay. My room was on the 15th floor and faced the lake, so I had a magnificent view of the lake drive and beach. It's especially entrancing in the evenings, when the street lights and the blur of passing cars make for beautiful reflections off the water.

The hotel is also 2 blocks away from the (undeservingly) famous Ditka's, right across the street from the mall and a short hop away from a number of great attractions. I'd say that if you can get it on a deal, go for it. Otherwise there are other hotels in the Windy City that'd make for a better bargain.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 18-24
  • Member since September 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fabulous Location and Excellent hotel. Noisy though.

Courtyard by Marriott Chicago Downtown / Magnificent Mile

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5 of 5 stars
Stephanie011   5 contributions
Apple Valley, MN
Sep 3, 2008 | Trip type: Couples

This hotel is an excellent location for sightseeing, shopping, and restaurants. We stayed for 4 days and never used our car once. We either walked, took the bus, and even used the water taxi once.
The hotel was nice and the staff very helpful (as always with Marriott hotels).
The only one complaint is the noise. Being right downtown off of Michigan Ave is NOISY at night. Constant horn honking and sounds of sirens all night. Had a hard time sleeping.
Other than that, everything else was great.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d286793?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Courtyard by Marriott Chicago Downtown / Magnificent Mile Also Known As

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 165 E Ontario St, Chicago, IL 60611