My husband and I stayed here for one night on 4/17 because we redeemed our Marriott points so it was free. The location is great - right off of Michigan Avenue - if you are here for shopping it's a great place to be. The hotel is very large and very busy - tons of people in the lobby and we were told the hotel was at full capacity. Check-in was not a problem. Our room was a king size with a view of the city. The room itself was a good size but the interior was outdated and a little worn. The weirdest thing was that the bed wasn't the standard Marriott bed is always so comfortable - the mattress was hard and and there was no duvet, just a thin blanket over sheets. Kinda odd.

I have stayed at a lot of Courtyards and it seems like a lot of times there is a trade-off between a great location and a great room. For instance not that long ago I stayed at a Courtyard in New Jersey for work and it was the best looking hotel - newly updated rooms, super clean, and the great beds. Sometimes I think consistency is a problem.

Not sure we'd stay here again - there are so many hotels right there at the Mag Mile that I'm sure you could find better. But it was free for us and overall the hotel was fine - just nothing spectacular.

Got a great deal on this hotel, and really couldn't have asked for a better location...a block off MIchigan Avenue. The hotel is clean, and the staff very friendly...seemed more heavily staffed than a typical Courtyard would be, probably due to location. As such, we got a bit more friendly attention, smiles and thank you's than I would expect.
The room was standard fare, nothing good or bad to speak of..which is fine here in Chicago where you likely won't spend much time in the room.
Safe, clean bet at a good price in downtown Chicago!

It might be because of the water and after I showered, but the room had a really musty smell throughout our stay. Considering this is a Marriott, I expected the rooms to be fresh. It's in a great location, easy to many places in downtown Chicago. It looks great on the outside as well.

Marriott consistently delivers on all the basics; rooms are nearly always clean, comfortable and nicely appointed. What makes this particular property stand out is the helpfulness and friendliness of their entire staff. From the minute we arrived (and I had three teenagers in tow) we were greeted warmly and offered information about what to do in the area. The concierge, the front desk staff and even the doorman were all WAY above average and catered to my family rather than ignoring teenagers. It was a wonderfu experience.
The location of this hotel is perfect for business or leisure with restaurants, shopping and theaters all within easy walking distance.