I stayed here for 3 nights on business. The hotel had a great location, just steps off of Michigan Ave and all of the shops. The staff was very friendly, and there was never a line at the front desk. Breakfast room service came on time, and internet was included in the rate. The room was very average, had a slightly musty smell, and felt a little "motel-ish". There were some tiny windows that didn't provide a lot of natural light in the room. Overall, I don't have any real complaints, but unless I got a great rate, I would likely look for a better hotel option next time I stay in Chicago.

My husband and I stayed here for one night on 4/17 because we redeemed our Marriott points so it was free. The location is great - right off of Michigan Avenue - if you are here for shopping it's a great place to be. The hotel is very large and very busy - tons of people in the lobby and we were told the hotel was at full capacity. Check-in was not a problem. Our room was a king size with a view of the city. The room itself was a good size but the interior was outdated and a little worn. The weirdest thing was that the bed wasn't the standard Marriott bed is always so comfortable - the mattress was hard and and there was no duvet, just a thin blanket over sheets. Kinda odd.

I have stayed at a lot of Courtyards and it seems like a lot of times there is a trade-off between a great location and a great room. For instance not that long ago I stayed at a Courtyard in New Jersey for work and it was the best looking hotel - newly updated rooms, super clean, and the great beds. Sometimes I think consistency is a problem.

Not sure we'd stay here again - there are so many hotels right there at the Mag Mile that I'm sure you could find better. But it was free for us and overall the hotel was fine - just nothing spectacular.

Got a great deal on this hotel, and really couldn't have asked for a better location...a block off MIchigan Avenue. The hotel is clean, and the staff very friendly...seemed more heavily staffed than a typical Courtyard would be, probably due to location. As such, we got a bit more friendly attention, smiles and thank you's than I would expect.
The room was standard fare, nothing good or bad to speak of..which is fine here in Chicago where you likely won't spend much time in the room.
Safe, clean bet at a good price in downtown Chicago!

It might be because of the water and after I showered, but the room had a really musty smell throughout our stay. Considering this is a Marriott, I expected the rooms to be fresh. It's in a great location, easy to many places in downtown Chicago. It looks great on the outside as well.