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Hard Rock Hotel Chicago: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 227 Reviews
5.0 of 5 stars
70
4.0 of 5 stars
66
3.0 of 5 stars
33
2.0 of 5 stars
37
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#82 of 180 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 396
  • Address: 230 North Michigan Avenue Chicago, IL 60610
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Set in refurbished Chicago landmark building - Rooms are contemporary and feature feather top bedding. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service
Check Rates: $266 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hard Rock Hotel Chicago

( 22-26 of 227 )
“Comfortable and Fun- Great Value”

Hard Rock Hotel Chicago

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4 of 5 stars
Wyoming, MI
Jul 7, 2008

I really enjoyed my stay at the Hard Rock Hotel in Chicago. The facilities were clean and elegant and the view of Michigan Avenue from our room added to the ambiance. The trendy lobby bar was a good place to relax, and the service at the desk was polite and timely.

The highlight of the stay for me was the room. It was a spacious room with modern decor. The beds were the most comfortable I have ever slept in. I truly melted when I laid down. The small touches added a lot - the guitar embroidered on the pillow cases, the CD player, the coffee machine, the bath robe, the huge shower... The only thing I can complain about is that the blow drier in the room didn't work.

I highly recommend this hotel.

  • This TripAdvisor Member:
    • Liked — The decor and comfort of the rooms.
    • Disliked — The blow drier in the room did not work.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissMissyH's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: July 07, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $266 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Location!”

Hard Rock Hotel Chicago

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4 of 5 stars
Nashville
Jul 3, 2008

Just spent three nights at the Hard Rock Hotel at the end of June 08.

This is a nice hotel with a great location. You are within five blocks of the major subway stations and a few blocks to the art museum. We easily caught trains to Wrigley Field and the Loop. We even took the train to Ohare when we left (It was not hard. The train went right into the airport and we saved about $45.).

As indicated in other reviews, we did not find the rooms to be too dark. The whole hotel has a vibe and the rooms follow suit. We were without kids and it was good thing. This is not a kid hotel.

The service in the bar is very good and the prices of the drinks were not too expensive for a four star hotel. They also serve an interesting tray of munchies for customers.

The only negative thing I would have to say about this hotel is that the staff at the front desk, valet and bell desk are not that accomodating. This hotel has an emphasis on youth and we felt sometimes that these employees needed more direction. Guests should not need to track down a bellman or interrupt a valet's conversation to receive assistance. The Westin on Michigan Ave is not as nice a hotel as the Hard Rock, but the service is superior. The main problem with the hard Rock is that there is nothing special about the level of service. It should be better.

  • This TripAdvisor Member:
    • Liked — Great Location!
    • Disliked — Average Service!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newpoint1's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 02, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Older travelers, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $266 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“This hotel is great with the best location!”

Hard Rock Hotel Chicago

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5 of 5 stars
Illinois
Jul 2, 2008

This hotel is great!! Love the outside. Love the inside! We got a corner room(room 1501) which had a fantastic view! So many windows! We could see right down Michigan Ave. The room was huge! Nice comfy beds, 2 chairs, a desk, a mini bar, closet storage, and cd player. Our bathroom was huge, too with a stand up shower. The front desk was very friendly and helpful. We had no problems with our stay. I am glad we chose to stay here. We could walk right down to the Taste of Chicago. We walked every where-to Navy Pier, down the Magnificent Mile, to Millenium park to see the silver bean.There is a Giardano's pizza real close, a Subway, and Bennigans. There is also a Walgreens right across the street and a 7-11 close by.

  • This TripAdvisor Member:
    • Liked — the location, the service, the views, the big room
    • Disliked — no pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oftheseas's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $266 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A delightful surpise”

Hard Rock Hotel Chicago

Jul 1, 2008

I wasn't expecting much this being a Hard Rock brand. I have stayed in Chicago a number of times at a variety of hotel on Michigan Avenue and I didn't even really know where this one was because it's rather south of the main retail action. I was in town for three days for a convention so I bucked up and checked in. The decor is very modern but dark. The rooms are elegantly appointed and average size for a Chicago hotel room. The bathroom looked brand new and was quite spacious. The exercise room also very dark but empty throughout the entire weekend I was there. One of my only complaints is the overwhelming smell of greasy Chinese food in the elevator bay on the first floor during dinner time. The restaurant must not have very good ventilation. The conference rooms were spacious but freezing cold (it was in the 70s outside). All in all, the service was very good, the hotel was lovely, spotlessly clean and it was a pleasant surprise. No neon lights or overhanging David Bowie outfits (all the memorobilia was tastefully suppressed under plexiglass). I would stay here again.

  • This TripAdvisor Member:
    • Liked — Clean!
    • Disliked — Smells like Chinese Food by the elevators at dinner time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weary_Traveler_LA's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: October 11, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $266 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the Hard Rock Chicago - Best hotel beds & pillows ever”

Hard Rock Hotel Chicago

Jun 24, 2008
1/1 found this review helpful

I stayed at the Hard Rock for 5 days in June 2008. I recommend it to anyone that is either young or young at heart. The decor is very modern & edgy with rock memoribillia throughout the hotel. All the employees very friendly & accomodating & went beyond themselves to make sure I was happy. Room service was excellant & the portions were big.

The location is perfect. Right in the heart of Chicago...only one block from the river. Shopping is just a few blocks down & easy to walk to. There is a Walgreens right across the street so there is no need to pay $3.00 for sodas in the room frig. Also, the bell- hop offered me an empty refrigerator, a microwave & an ipod docking station if I wanted any of them...no additional charge. I didn't need them but the service is there if you need it....just ask. The room comes with a Sony suround sound system too.

I read some of the reviews & apparently some people book this hotel through priceline bidding or hotwire & only know they are getting a 4 star hotel but not the exact hotel. Some of those reviews give this hotel bad marks because the expected a different style hotel. If you want cherry wood traditional decor with marble countertops & daisy floral arrangements...this hotel is not for you. This is for a someone that likes a more modern feel.

The best thing about this hotel is the location, the quietness of the rooms & the beds. The matteress & pillows are the best of any hotel I've ever stayed in.

  • This TripAdvisor Member:
    • Liked — Location, Mattress & Pillows, Quietness of room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovemycows's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: May 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with teenagers, Tourists
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $266 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hard Rock Hotel Chicago

( 22-26 of 227 )
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Hard Rock Hotel Chicago Address

230 North Michigan Avenue, Chicago, IL 60610