Only spent one night but we had a great experience. We were able to check in early and they upgraded us to a larger room, which doesn't happen often when we travel. The staff was helpful. The room was very comfortable for us (it included a microwave and refrigerator) and immaculate. Another traveler's comments reminded me of the squeeky clean tub that's almost slippery. I forgot to ask what they use to clean their tubs! All looked recently remodeled. The pool is small but the kids enjoyed it. My only complaint about the entire visit was that there was too much chlorine in the hot tub. My husband liked the free internet but wasn't able to get that connected; we probably could have gotten that resolved but didn't bother. The location is close walking distance to Michigan Avenue shopping and many good restaurants. There is no full service restaurant on site but it's not a problem unless, I suppose, the weather was awful and you couldn't get out easily. But what a terrific value for a hotel. We hope to be back!

We loved the location of the hotel. The room was spacious, the bed a dream. Wonderful to have the convenience of a microwave and refrigerator. We were allowed to check in early which we so appreciated after a very early flight. Free use of the business center was very helpful. Very nice and friendly staff. Enjoyed the whirlpool after lots of walking each day.

I read a lot of reviews online before booking this hotel. I had high hopes, but was expecting some letdowns. We only stayed one night, but the hotel was all that hoped and more. We were upgraded with no fuss to an "extra comfy" room, and it was. Every last memeber of the staff we encountered were wonderful. They were extremely nice and very quick to answer any questions we had. The rooms was quiet and very clean and comfortable. We were expecting that we would find SOME problems with the hotel..here's what we found: the bathclub was so clean that the smooth bottom was a bit slippery. The manager apologized profusely and told me that there should have been a mat in the corner of the tub..we missed that. The in the pool area also got a bit slippery when wet. That was the best we could come up with for complaints. My only reason for NOT recommending this hotel would be that it may then be booked next time I go.

This was a great location for the price. We were in town for St. Patrick's Day and could not be more pleased with our stay. The hotel was in a great location and we walked everywhere. It was a short walk to the River and there were plenty of Irish Bars close by as well.

The front desk staff were very nice and knowledgeable. The bell man was very attentive.

They had a breakfast buffet in the restaurant that was okay and somewhat reasonably priced. The 2nd day the eggs were cold and were not replenished. The fruit was good and the make your own waffles were the best.

My only complaint was that the pillows were too soft and squishy. Yes there were a lot of pillows on the bed, but it was difficult to find the right combination for the support I needed.

Overall, I would recommend.this hotel for leisure or business travelers.