Do not make the same mistake. I can recommend 1,000 places in Chicago that will blow your socks off.
I wanted something sumptuous for our 2nd anniversary. Like all men say, I’m married to the best woman in the world, and she deserves the best. Money was not the obstacle. Imported cotton blouse, $150 2-dozen red roses delivered to work, and why not an unforgettable dinner cruise? It’s just money, right? What’s $350 for the best woman in the world?
From the website, “…the moment you step aboard our elegant decks [you] are escorted to your candlelit table. Many tables are designed for cabaret-style seating with other guests, reminiscent of ocean-going cruises.” Not! You board at the rear, take a photo, and go to the lower deck. The upper deck is for private parties. The lower deck, once past the kitchen, is about 60ft wide by 150ft long, with cheap carpet, cheap ceiling tiles, cheap mirrors in the window columns, cheap tables, cheap chairs, cheap everything. It’s not the same style as, but there is little difference in the elegance level from the lower deck, to that of Perkins’ or Denny’s. Granted, this is a boat, not the Drake, but they lead you to think you’re boarding the QEII. No, you’re not.
“I thought we reserved the first-class section,” I asked the waiter. “This is it,” he said, and explained that “first-class” means you go to the buffet first. By the way, the buffet is 2 rows of metal bins like at the Holiday Inn Express. Then, I asked, “what’s with the high-school outings?” —there were 2, about 100 kids— “it’s the beginning of the season,” he offered. I went on to state I was told no jeans, no sweaters, no sneakers, and that men had to wear a collar shirt. At that point, the waiter politely offered to ask the manager to stop by our table, and I took the hint. It’s not the waiter’s fault the company embellish the marketing material. I could tell this was not the first time someone was disappointed.
The manager came by, was very understanding, and quickly offered either a refund or a second cruise for free. We were really disappointed, the boat hadn’t departed, so we took the former and went to Merlo on Lincoln Avenue. We haven’t been reimbursed yet.
I travel a lot and have stayed everywhere from the Redwood Hostel to the Waldorf-Astoria, and have seen the difference between cheap and elegance. The Spirit of Chicago is definitely cheap. Not worth the money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.