After spending several hours online researching places to stay in Chicago, we chose to stay at The Old Chicago Inn. We called them directly and booked a room for June 23-25, 2008, for our upcoming trip to Chicago. Five days after making the reservation, the front desk called saying that we no longer have a reservation at The Old Chicago Inn because they overbooked the Inn for those three days! Apparently, they had mistakenly booked a large party and our single room at the same time, and they cancelled our reservation in favor of the larger party.

Needless to say, I was very displeased to know that we no longer have a place to stay in Chicago, and our trip is less than 2 weeks away. It is very difficult to find accommodations in Chicago this time of year for a reasonable price. The person from the front desk who called us offered to book us at another B&B in the neighborhood, but we decided to book another place ourselves as we did not want any further mishaps.

I feel that this mistake should have been corrected several days ago, when we first made our booking. It is incredibly unprofessional for a B&B to overbook and then cancel reservations for customers that have already provided them with a credit card number.

I requested that the owners call me back to discuss this, and I also sent an email directly to them indicating my disapointment with their customer service. It has been over 24 hours with no response.

Great little hotel with lovely, cozy rooms and an awesome location for walking to the ballgame, the night life, the lake and tons of cafes and restaurants.

I was little leary about staying here, since I usually stay in national chain hotels. All I was hoping for was a clean room and that's it. I got so much more. This place isn't for everyone that is for sure. You do give some things up (like a private bathroom). But you gain so much also. Virginia and her assistant (never dealt with Todd) make you feel at home. I saw them walking around and they made a point to say hi. They are just great people. Best deal in Chicago. I will be back.

My daughter and I just had a lovely stay at this B&B. Virginia greeted us promptly, carried my bag up to my room. She was a wealth of information on the area, how to get around, things to see.Supplied us with maps and travel brochures, of the area.
In the mornings a modest breakfast was served buffet style.
The coffee was fresh & strong. There was no reason to leave for your day on an empty stomach.
We also received vouchers for Trader Todd's a bar & grill a few doors from the Inn. They served bar type food, a little more creative than some. The beer was cold, the cocktails were generous and the staff was very friendly.
The Inn was very clean and the bed was just great. We had to share a bathroom, but this never posed a problem. My daughter and I never waited to use one. It was pretty quiet for being in such a bustling area. We had a great stay and would recommend it to friends & family.
Virginia & Todd are very warm & friendly people, and seem well suited to their venture. Continued success,

Debra Pope & Staci Yocom