Right in the heart of downtown, this hotel is within walking distance of tons of sites in Chicago.
The staff was very friendly, and always greeted us warmly.
A breakfast buffet is included in the price of the room and in the evening there was a beer/wine happy hour in the lounge. Loved that!
The room was fantastic. We were upgraded to a one bedroom, and loved the space - for a downtown hotel, we thought it was really large.

We visited this brand new property the week after Memorial Day and were thoroughly impressed. Our suite was spacious and elegantly decorated with art deco flourishes.

The service, starting from the car valet to the front desk to the cleaning staff, was flawless, friendly, and without attitude. I wish I could say the same about my previous visits to the Pen and some of the other overpriced "lux" properties off "Boul. Mich."

The suite's kitchen (equipped with range top, microwave, full size fridge, & dishwasher) gave us latitude in getting quality, economical meals at Whole Foods Market 4 blocks away. Doing so let us occasionally splurge at the many quality restaurants nearby--do try a deep-dish pizza at Lou Malnati's 3 blocks away!

The property's River North location makes it easy to walk everywhere. Michigan Avenue and its wealth of shopping is a 5 minute walk, as are the vibrant restaurants and establishments of Rush St; the Art Institute and Millennium Park are 20 minutes away by foot. For those less inclined to walk, there is a bounty of cabs eager to spirit you away.

Surrounding you wherever you go will be magnificent urban architecture that is constantly evolving and the best antidote for suburban boredom. Be sure to bring a camera!

This hotel was INCREDIBLE!! We were the first ones to ever stay in the room, and it was perfectly clean & beautiful!! It was also one of the least expensive hotels around, but the highest quality!! The Breakfast Bar was huge, with a ton of great food options including fresh waffles, fruit & yogurt parfaits, and donuts. The decor is very modern chic but elegant, and the staff are so friendly!! We also loved the exercise room, with personal TV's at every piece of equipment. The pool was on the smaller side, but it was on the top floor so the view was spectacular!! Right in between the Magnificent Mile & the Theatre District!! A few blocks away from Rainforest Cafe, etc.
I have too many good things to say about this hotel!!!!!!! It's FANTASTIC!!!!!!!!!!!

Great location. interesting entrance. Rooms great. 1st guests in room, Spa has great view from top floor, Not enough elevators to handle the busy weekend of Cubs Fans!!!