This place is great big rooms with a nice lobby. A good place if you are going to be working in your room. I would recommend this hotel to anyone traveling on Business or pleasure. I was able to get anywhere by train so I did not have to cab it which was nice.

My wife and I stayed here for a "working vacation" from July 19th through July 27th. We had a considerable amount of luggage since we were staying for nine days. The bellmen were courteous and efficient and helped us with our luggage both when we arrived and when we left. They were able to check us in immediately even though we arrived at 1:00 pm, two hours early. We had a corner room with floor to ceiling windows on the 27th floor (paid an extra $10 for that). Nice views to the west. The room wasn't large and it had an unusual configuration, kind of "U" shaped wrapping the kitchen, dining, and sleeping area around a central bathroom to allow views on both outside walls. This made it seem smaller than it was, but it was fine. It's close to a fire station. With two glass walls, even on the 27th floor we could hear sirens several times each day, but it wasn't a problem. Full kitchen. Nicer counter top than I have in my own home. The refrigerator is great for leftover deep dish pizza and snacks. Close to many good restaurants and trains. It's a new hotel so everything was immactulate. And the breakfast buffet was better than most I have had. But the dining area gets crowded and isn't quite large enough. I will be staying here again the next time I visit.

First the positives: the furnishings were nice and comfortable, the fitness room was nice, and the breakfast was fine.

That said, when we arrived there was no one to help us with our bags and we had to lug all of our luggage and car seats up to the second level to check in and then up to our room. More importantly, our room (a studio suite) was tiny. With the pullout couch pulled out, there barely was any room to walk. As a further example of how small and poorly designed the room was, the bathroom door did not have enough swing area and would get stuck on the toilet when we tried to close it. This room would be fine for a person traveling solo, but for a family of four forget it . . . and even the solo travel would likely get claustrophobic.

Bottom line -- overrated.

I booked the hotel through Priceline and got an exceptional deal! The complimentary breakfast is great! They also have social hours in the evening on weekdays and one of the days we were there, they had a band and an open bar!!!
The location is excellent, walking distance to the shopping area. The tourist attractions are nearby too, and you can get a taxi to most of them for under $10.
2 issues: They have only 2 elevators for the 19 story hotel and we had to wait for it most of the times. Parking is $45 a day, but that is expected in a metro city.

Overall, I would highly recomment the hotel to anyone.