The staff at the Wicker Park Inn takes it's reviews of our conduct, cleanliness, breakfast and ability to service our guests very seriously. When we read this most recent review entitled "Noise," we were very concerned and attempted to contact our former guests immediately. After no response via phone or email was successful, we felt it necessary to submit a Management Response to what we feel is a very unrealistic review of the Wicker Park Inn:

1. We make it very clear to our guests that the Blue Line runs behind our establishment. We even take it a step further by pointing out which 2 guest rooms are closest to the train so light sleepers won't be disturbed and those room facing the street. In a city like Chicago, the subway/elevated train runs everywhere. You can't go anywhere without hearing the train. if the guest was that concerned, we wish they would've addressed this when we spoke each morning at breakfast.

2. In response to the guest regards to our breakfast, we offer a very substantial breakfast including:
a. 14 different gourmet tea choices,
b. A Lavazza espresso machine with regular and decaf espresso,
c. Freshly brewed Intelligentsia drip coffee, orange juice, non-fat milk,
d. 6 different fruits cut up fresh every morning
e. 2 cereals & an assortment of oatmeal
f Assorted Yogurt & 6-8 different pastries delivered each morning from two different bakeries including croissants, muffins, scones, breakfast breads, apple struessel tarts & cinnamon rolls.

3. Lastly, we've never had a computer onsite for guest's use but make it very clear that there's free wifi available. Also, we've never had a telephone available onsite. We're concerned that we are being represented & judged unfairly by these review on items we've never had nor have ever advertised to have.

4. In conclusion, we treat all reviews fairly. When we are critiqued, we contact the reviewer thanking them for all their feedback. But in this case, we find the review to be a little extreme offering no feedback that could help any future guests.