Excellent location, small but pleasant private courtyard, low-end and somewhat run-down interiors, but quiet, clean, and comfortable. The room I had was enormous and had big, bright windows that could be completely darkened with shades at your preference. Reasonably priced, close to lakefront, surrounded by restaurants, shops, etc. Easy access to anything and yet surprisingly peaceful. No complaints.

The other reviews here are all correct - this is a nicely located hotel with overall friendly staff. Decor is ok. Check-in and check-out were both quick and easy. The included breakfast buffet is really weak, but Ann Sathers across the street is amazing so no need to eat at the hotel anyway.

We stayed three days/nights, including the single rainiest day in Chicago's history. I took it for granted that a hotel that bills itself as an "elegant boutique hotel" would have umbrellas for guests to use. Our bill averaged over $300/night with taxes - for that money I would definitely expect some umbrellas sitting near the main door or in the room. Nope. Not a single one. I had to run down the street in the pouring rain with my 11-month-old to get a cheap one at a local store. And here is my other hotel-related rain complaint. The ramp that comes into the hotel is fully visible to the front desk staff. It's curvy and takes a little while to navigate with a stroller or the luggage cart. There were numerous times when I was trying to navigate a stroller with one hand while carrying an umbrella with the other hand. Approaching the lobby door, the 2-3 otherwise unoccupied people at the front desk would be watching this. Never once did one of them come around to help with the door. It wasn't just me - they never helped with the door with anyone else either - old people, people loaded down with luggage, etc.... NOT what I would expect for $300+ a night.

So would I stay here again? Maybe, based on location. Definitely not, based on overall service for the price you pay.

My husband and I stayed at the Hawthorne Best Western from Aug. 3-6. The hotel is lovely and in an ideal location. We had a short walk to Wriggley Field as well as to many good restaurants. The hotel is also situated near the Red Line train which we used to attend a White Sox game.(direct- no need to transfer). We were at the Hawthorne during the storm/tornado on Aug. 4th. The hotel was without power for about 17 hours. The staff remained calm and tried to make us as comfortable as possible. The front desk personnel were very friendly and willing to help us plan excursions around the city. I would highly recommend staying at the Hawthorne Best Western!

Superb accommodations! Excellent staff, rooms, location, service. Quaint and charming hotel in Wrigleyville with a short walk to Wrigley. We took in two Cubs games and walked each time. Very convenient. Son wanted players autographs so we walked to the players parking lot at 9:00 a.m. for the night game. Players are up close and personal. My son was pleased with gettng the autographs. Continental breakfast includes delicious cinnamon rolls from local bakery/cafe. Rooms are spacious and very clean and comfortable. Parking right next door with free in/out service is convenient as well. Try the Tuscany restaurant on Clark St. serving northern Italian cuisine at a reasonable price. We sat outside on the patio with a garden atmosphere. Service was a little slow but the entrees were impecable. We took a cab for as little as $4.00. Hotel will call the cab for you directly out the front door! I highly recommend this hotel if you are going to the Cubs games. It is a higher priced hotel but well worth it!