Wow, looking at all these other reviews makes me think it wasn't just us. My fiance and I go away on Christmas every year...we tend to pick somewhere with a pool. This year we decided to really splurge and go to a water park. I cannot tell you how excited we both were..until we got there. To start, the floor our room was on was horrific, it looked like something straight out of a horror flick. The plumbing in the building must have been as old as the inside of the building looked, because our toliet was leaking all night. This wasn't too big of a problem until we used up all of our towels in the room to control the leak and called down to the front desk for more..yep they never showed. Also I am very happy that they are a "pet friendly" facility because we brought my dog with...but the dog next door to use must not have been enjoying his stay either because he was howling and barking all night. As if this wasn't enought to keep us awake for the majority of the night, but it sounded like someone was crawling around in the ventilation ducts all night as well. As it being Christmas, our food choices were very limited and unless we wanted to spend the big bucks on eating in their dinning room or ordering room service we decided to dine at the pizza hut/ hamburger place in the pool area...one word YUCK! I did call to let them know how much of a horrible time we had only to recently get in touch with someone to help. I had been trying to get in touch with someone at the hotel since December and last week was when after much percerverence I was called back and the matter was "resolved". They sent out a coupon for a free stay..then to my suprise I woke up to the news this morning headlining this hotel in a special report...THE HAVE A BED BUG infestation and it will be taking them 4-6 weeks to clear it up...NO WAY!! am I ever returning. I would reccomend to stay away..far far away from this place!

For a family vacation this was the perfect hotel. The rooms were clean. The close proximity to CocoKey made it nice. Parking was abundant. The doors have large gaps from the bottom of the door to the floor. This makes it very loud at times. Weekends were the worst. We'd hear people yelling and running up and down the halls at 11 p.m. That didn't really bother me that much. Weekends are also a bad time to use the elevators. The waits can be pretty long. Otherwise, nice hotel and lobby.

During spring break I took my two girls to this hotel for an overnight, we recived 2 passes for the water park that is sort of new. We had a good time... I went with a friend of mine who also brought her kids. Her and I went to the bar and relaxed while the kids were enjoying the park. We spent the entire day in the water park section, they have a&w and pizza hut... Fun time for a good price.

Arrived here the night before conducting an all day seminar the next morning. The room was nice and clean and was very quiet. I walked around the hotel and checked out the inside water park. It was packed with people of all shapes and sizes. I'm not sure there was safe and adequate space and room in the water for all the people I saw, but they all seemed to be really having a great time. For this large hotel the options for eating were limited from what I could tell. At 6:00pm there was only one small restaurant open and the Starbucks closes at 3pm so that wasn't even an option. There is a hamburger and hotdog grill in the water park area, but that really didn't look very appealing to me (although I'm sure it was great for all the kids!). As I entered the water park area a woman staff member greeted me and asked me if I wanted a tour. That was nice although I declined; I just wanted to walk around for a minute or two. The lobby area was very busy and I was glad I had an upper floor room as I'm sure the lower floor rooms would have been less than calm and quiet.
I ordered my lunch to-go for 11:45 and several of the conference attendees ordered theirs from the menu in advance to eat in the restaurant. All of theirs were ready, but mine was no where to be found. I have however learned to keep my expectation rather low and then I'm not so disappointed. It took 15 precious minutes out of my lunch time to finally get my order which took 15 minutes away from much needed feet up and rest time in the middle of a energy expanding day of speaking.
This would no doubt be a great location for a combination of conference/family fun weekend especially during a cold dreary winter month. The water park looked fantastic!