Stayed here on recommendation of Trailfinders. They were right - good value, staff helpful and free shuttles downtown and to museums. Very convenient for Grant Park. Easy to get shuttles to/from airport.

My boyfriend and I really enjoyed our stay. We were here for 4 nights (8th - 12th) and the hotel is in a great location for exploring Chicago. We walked to the museums and Navy Pier. Grant Park was wonderful. The hotel staff were really friendly from the housekeeping staff, the front desk staff and the bellhops - particularly helpful. The view from the pool area across Grant Park to Lake Michigan were fabulous. The rooms were clean, comfortable and serviced every day. The Savoy Grill attached to the hotel was good for breakfast and the bar staff really friendly.

having just stayed here it is an excellent hotel for chicago offers shuttle bus to all places on the navy pier and michigan avenue only thing bus starts at 10 am and finishes at 6 pm also you can get the free schuttle from may to sep just near hotel hotel itself very clean with rooms completed each day room size good hotel staff very helpfull

The Essex is a great hotel. My husband, me , and two of our friends decided to go to Chicago and used Priceline to do so. We booked a hotel called Econo Lodge. From the description on the internet it seemed fine,but when we got there it was under construction and was nasty. We called around for hours looking for another hotel when the hotel was not willing to work with us and refund our money. Thats when we finally found the Essex Inn. They were more than willing to help us and put us up for the remainder of our stay. We loved it there. The rooms were perfect.If we ever go back to Chicagowe will for sure stay at the Essex Inn.