We spent 6 nights here attending a convention. The hotel has a great location, right on Magnificent Mile and lots of shopping and restaurants within easy walking distance. We were on the 24th floor and even at this level heard road noise and sirens day and night. Guess there's not much soundproofing in the window area. Also, if you go, request a room away from the elevator. We were near a bank of 6 elevators and it was so noisy we had to wear earplugs every night. Housekeeping left something to be desired. Behind the coffeemaker, on a shelf below the desk, I found a previous guest's pill bottle that it looked like she'd stored some kind of brown powdery stuff in (coffee? cocoa? tea? hmmm...). I left it there a couple of days and finally threw it out myself. The one coffee mug I used the first day was never replaced during our 6 night stay, nor were the teabags. This part of the room was basically untouched and invisible to the housekeeper. The lobby bar is very nice and open, and a great meeting place. Conveniently, they serve a light menu which was great for us folks arriving late. I'd stay here again if someone else was paying, just because it's a great location, and I'd definitely get a room w-a-y down the hall from the elevators!

Three girlfriends and I stayed here for a girls weekend.

Three chief complaints:

a) I would agree the room itself and the bathroom are a bit on the small side
b) We did not have wireless internet
c) One of us ordered breakfast from room service, the French Toast did not say it came with bacon so she ordered a side of bacon for $5, which was fine, but the French Toast came with bacon. Room service could have said that and saved us $5.

Having said that this is a very nice hotel, accommodating staff, great location, and very comfortable rooms.

I stayed at this hotel for a conference, and I was completely satisfied. It had the nice bonuses of most Marriott's these days: really comfortable beds, good front desk service, nice hotel bar. The room I was in was a little bit small for my liking (as was the bathroom), but nothing was wrong with it. Very clean hotel. I second the comment made about needing more elevators-- I, too, had to wait quite a long time to get down from the 36th floor in the morning. Also, they shouldn't have charged for wireless internet, but I paid for it anyways. Nice lobby to "people watch"-- very bustling. Overall really nice hotel, would definately stay here again!

I stayed at this hotel for two nights to attend a conference, also held at the hotel. The food served at the conference was surprisingly good.

The room was nice, I had a great view of downtown. No complaintes on the room equipments, cleanliness, and atomosphere. I can't believe they charge for wireless internet in the room though.

They need to add more elevetors. I had to wait for such a long time every time I wanted to go to my room or conference floor.

Overall, the hotel met most of my expectations of what this hotel would be. I would have given them 5 points instead of 4 for not charging extra for wireless internet.