The beds at this hotel are some of the worst that I can remember. I unfortunately was attending a two-day conference and had already prepaid for the rooms - a sofa would have been more comfortable. The beds also had three small pillows that were the size of a "throw pillow" - it was very awkward. Overall the hotel rooms, hallways, and lobby were very dated and in need of a make over.
There are some good points to this hotel. There is free WIFI, location is okay but will probably need a cab to get to most places, nice bar with sweeping views of the city and river - some rooms also have this view. Also, the staff was very friendly and concierge "Robert" was helpful with restaurant recommendations and can get you last minute tickets to shows or the Cubs.
If you can afford it, stay next time at a hotel that is closer to Miracle Mile, the Pier, or Millennium Park. By staying at this hotel you'll end up spending money on cab rides and have a bed made of rock awaiting you when you get back from your night out on the town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event