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Holiday Inn Chicago - Mart Plaza: Traveler Reviews

Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 87 reviews
87 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
29
3.0 of 5 stars
29
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#86 of 164 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 521
Description: Hotel situated adjacent to Merchandise Mart & occupying top floors of Apparel Center. This description is based on information provided by the hotel.
Address:
350 W Mart Center Drive
Chicago, IL 60654
Check Rates: $260 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Chicago - Mart Plaza

( 2-6 of 87 )
“Would return to this great location”

Holiday Inn Chicago - Mart Plaza

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4 of 5 stars
Fort Dodge, IA
Aug 3, 2008

We met some friends here for a long weekend. Top floor view of the river facing south, worth the extra $10 as we enjoyed cocktails in our room with the view.

The brown line eL stop is less than a 5 minute walk through the merchandise mart. The mart has several place to eat, some sit down, some fast food (dunkin donut).

Staff very helpful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Don_woody's Summary
Date of Stay: August 2008
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
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Average price*: $260 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Very nice stay”

Holiday Inn Chicago - Mart Plaza

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4 of 5 stars
St. Louis
Jul 30, 2008

My mom and I just got home for a three-day girls getaway in Chicago. I booked the Holiday Inn Mart Plaza hotel via Priceline for $120/night + tax, which was a great deal for the location and timeframe. I was pleasantly surprised - the location was great. It was about mile from Union Station as well as the Magnificent Mile. We walked everywhere from our hotel, but it's close to the El as well. Thought the rooms were fairly average, but clean. We also had a great experience at check-in. We arrived around 1 and were quickly checked into our room even though check-in wasn't until 3. The hotel clerk was quite courteous. I had read some reviews where clerks had been somewhat rude to customers booking through priceline. I definitely did not have that experience.

Also the hotel bar was great - located on the corner of the building overlooking the Chicago River. It had a wonderful view and the drinks were extremely reasonably priced.

All in all - had a great visit and would definitely recommend this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mutiger97's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with family
Age group: 25-34
Member since: July 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Great hotel, great price, good location”

Holiday Inn Chicago - Mart Plaza

Jul 10, 2008

Booked both hotel and airline via hotel website. Got great price for two people. (Rooms are not guaranteed: ie smoking, double beds, etc.) We were lucky and received a non-smoking with double beds. The location of the hotel is very convenient, walkable to the Loop and Mag Mile. The El - Brown and Purple Line is a block away and can be reached by going through Merchandise Mall. Some of the rooms had great views for the city, unfortunately, we did not, which was ok because we could venture outside to the see the real thing very quickly. Don't pay heavy prices for the breakfast in the hotel. Venture out into the mall and try the food shops in the court or Au Bon Pain outside, which has outside seating that will allow you a nice view of the Chicago architecture and river.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistyeyed43's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: March 26, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“good hotel + superb location”

Holiday Inn Chicago - Mart Plaza

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4 of 5 stars
Milano
Jul 1, 2008

We stayed there for 3 nights end of JUN with my family.
The property is conveniently located .
The room was , confortable clean and nice. Property has a beautiful indor pool and an excercise room available until late in the evening .
breakfast area and bar within the hotel are offering good choice of meals/drink
Hotel is connected with mart plaza and with EL metro lines using internal passageway.
A good place to stay

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zak63's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
“Uncomfortable Beds”

Holiday Inn Chicago - Mart Plaza

Jun 28, 2008
2/2 found this review helpful

The beds at this hotel are some of the worst that I can remember. I unfortunately was attending a two-day conference and had already prepaid for the rooms - a sofa would have been more comfortable. The beds also had three small pillows that were the size of a "throw pillow" - it was very awkward. Overall the hotel rooms, hallways, and lobby were very dated and in need of a make over.

There are some good points to this hotel. There is free WIFI, location is okay but will probably need a cab to get to most places, nice bar with sweeping views of the city and river - some rooms also have this view. Also, the staff was very friendly and concierge "Robert" was helpful with restaurant recommendations and can get you last minute tickets to shows or the Cubs.

If you can afford it, stay next time at a hotel that is closer to Miracle Mile, the Pier, or Millennium Park. By staying at this hotel you'll end up spending money on cab rides and have a bed made of rock awaiting you when you get back from your night out on the town.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patriot27's Summary
Date of Stay: June 2008
Traveled with: Large group or tour
Visit was for: Business
Age group: 25-34
Member since: June 21, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $260 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com

Reviews of Holiday Inn Chicago - Mart Plaza

( 2-6 of 87 )
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Holiday Inn Chicago - Mart Plaza Address

350 W Mart Center Drive, Chicago, IL 60654