Ok, I went to priceline, entered where I wanted to stay and crossed my fingers. Found the hotel that accepted my rate, and again, crossed my fingers. Read some reviews on the hotel and was a little concerned, everyone complaining about using two elevators, and how terrible the people who worked there were. I was apprehensive from the start, ready for the worst, but when I arrived, the bellman gave simple directions (there were 6 of us, to include a 13 y/o 8 y/o and 3 y/o..) to get up to the hotel. Walk in the revolving door, by the escalator and take the elevator. WOW.. And people had compained about THAT? Ok, I figured it had to get much worse. Upstairs, at check in where the "rude obnoxious" desk people were according to another review, stood these two women who were MORE than happy to help us, and even went the extra mile to find us adjoining rooms, on the same floor as the pool deck.
Ok, we went to the rooms, yes did take another elevator, but we made it with no effort (remember 3 kids!). Got to the room and expected the huge CSI crime scene another reviewer posted about, and the rooms were immaculate. I opened the curtain expecting a view commensurate with what I had paid, and POOF, there was the Chicago Skyline. Hancock Building one way, and Sears tower another, along with the river right below us. Yes, the restaraunt is over priced, but 3 blocks away is a fast food restaraunt. We used room service for desert only and had no problems with the delivery or service.
The pool was a little chilly, but I believe it to be because the pool deck was kept at 80 degrees. The water was great once you were in it. Fitness room with a sauna was superb. If you want a complaint from me, it will only be that next time I use priceline, Sadly I am afraid that my experience won't be this great.
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