We stayed at the Four Points on a Saturday night prior to a Sunday morning flight out of Midway. We arrived to the hotel around 8pm. We contacted the hotel for shuttle and didn't have a long wait. Upon entering the lobby we noticed that there were people all over the place as a large family reunion was being held. When I say all over the place - I mean people laying on couches, all over the chairs, surfing the internet like they were sitting at home (my concern - what if a traveller would like to check in for their morning flight - We had done that from home).
I booked this room using my starwood points - had we paid I would have been very disappointed.
Check in:
I over heard the young man state that he had "changed our room" - not sure what that meant.
Room:
We could not get in with the keys issued. The door seemed quite worn. It seemed as though they were not sure what to do about our key situation..
One of the clerks came up and was able to finally get it open.
The room was worn - but OK for just one night.
Dining/Bar
We went to their bar - there was another couple in there and they soon left. We had a couple of beers and then looked at the menu (24 hour dining right next door). Not impressed - may it was the time of our meal (about 9:15)
Check out
Was fine
Shuttle back to airport - we sat there waiting while the driver watched TV. We got to the lobby and were told shuttle would leave at 7am (About 15 minutes). The driver stunned himself when he realized it was 7am. Upon finally getting into the shuttle van the driver needed to tune the radio, adjust his mirrors, adjust his seat....It seemed to take forever. Those seem like things that should have been done prior to us sitting in the van waiting for him to go.
OH - and the walls are paper thin. We heard people shouting in the halls until about 1am. And then it started promply at 6am.
May have been a better stay without the family reunion.
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