$13.95 for high speed Internet at a hotel in this day and age is absolutely absurd. Add on top of that $2.95 small bottles of water in the main dining area, and very high food prices, and the "value" of this hotel really gets diminished. If I had not booked this for $89/night through hotwire, I would not have stayed here. While the people and service are absolutely top notch, this is a HUGE convention style hotel that has been here since the 80's and is starting to show its age. If you can get a great rate like I did, it is worth it, but if you are looking at $159+ per night, I would definitely look somewhere else. On top of that, my room (3152) was next to the service elevator, which I could hear ALL NIGHT. It sounded like someone was rolling a metal cart back and forth right behind the headboard of the bed.....I couldn't sleep at all.

We stayed in this hotel in December for a leisure trip. The hotel is very contemporary, public areas area very expansive, and you can almost get lost! Our room was beautiful, very contemporary style, and incredible views that looked toward lake Michigan. Service was excellent, staff always saying hi and asking if there was anything we needed. We payed $89 through a discount website, so it was a greaat deal fro Chicago in this location in a hotel with these ammenities this has! Would deffinetly stay here again!

My wife and I stayed at this hotel at the end of May, 2009. She came for the weekend for a function and we extended the trip to take in the city.
We got a deal on this hotel through TravelZoos. $249/night stay for $99/night plus we got the full buffet breakfast.
The room was wonderful. Extremely large King size bed with expansive sitting area. We are used to smaller hotels with little room to move. The bed was extremely comfortable with lots of pillows. No wear or damage in room at all except sink tap dripped a bit (poor taps). We could have upgraded to river view for $20/night but chose not to. We enjoyed the room for what it was. 22nd floor looking south.
The buffet breakfast was great. Lots to choose from and very fresh with made to order eggs, non stop coffee and juice and the servers were so eager to please. Great to have breakfast included in night stay. Might be a bit dear to pay at $22/person. It was nice to sit and relax with good breakfast, coffee and newspaper and not have to figure where to catch a morning meal.
Concierge desk was most helpful in suggesting places to eat, always informative and ready to provide maps, directions, multiple suggestions and even make the reservations. Cards included to admit without paying cover charges at some jazz clubs.
Location was great. Blocks from El and other transportation and easy walking distance to the parks and right on the river.
If in Chicago again, would not hesitate to stay here again.
A swimming pool would have been nice but we did not miss it.

My wife and I stayed here for one night to celebrate our anniversary. The staff were very, very friendly and courteous. They gave us a quiet corner room with a view after we mentioned the reason for our trip. The room was clean, and a good deal for the price (we named our own price on Priceline). Location was excellent, close to a few places to eat, a short walk to the el train, and a short drive to the museum campus. The only negatives I can think of are the additional fee for parking ($48), about average in Chicago, and the fact that there wasn't a free breakfast in the morning. It made for a pleasant weekend trip in the big city.