Stayed here for 4 nights during a tradeshow in March. Booked a standard king room and was upgraded to a Corner Suite (I am a Diamond member with Hyatt).
Check-in was fast and efficient. The staff was friendly and very professional. For those attending a trade show at McCormick Place, you cannot beat the convenience of a 5 minute walk from your hotel room to the exhibition area.
The rooms are very clean and up-to-date as far as modern furnishings go. (LCD tv, nice furniture, decorations). The bed is very soft and comfortable - perfect for resting after standing all day during a trade show. The bathroom is somewhat small, but great nonetheless. Noise was not an issue, although you could hear the occasional sound of doors closing in the hallway.
The hotel is located right next to McCormick Place, which is situated south of the Chicago downtown area. If you're visiting as a tourist and have no business at McCormick, I recommend staying elsewhere. Otherwise, you will be spending money on taxi fare or spending 15-20 minutes walking to the downtown/Magnificent Mile area.
I tried the breakfast buffet at the restaurant downstairs and it had a wide selection of good food with great service. The bar/lounge was ok but service was poor, most likely due to the large crowd of tradeshow visitors.
I would stay here again only if I had to visit McCormick Place.
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