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Hyatt Regency McCormick Place: Traveler Reviews


Hyatt Regency McCormick Place
Hotel class 3.5 of 5
Back to Hyatt Regency McCormick Place
2233 S. Martin Luther King Jr. Dr., Chicago, IL 60616
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Reviews you can trust

62% Recommend
3.5 of 5 stars 136 reviews
Excellent
24
Very good
50
Average
37
Poor
15
Terrible
10
By trip type
All (136)
Business (51)
Couples (17)
Family (12)
Friends getaway (10)
Solo travel (23)
[ Date ] [ Rating ]
“Thanks for making our first Chicago trip a good one.”

Hyatt Regency McCormick Place

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4 of 5 stars
tdrbat   4 contributions
Florida
Jun 16, 2009 | Trip type: Family

We got a great deal through Priceline on this hotel. We were a bit concerned at first because of the location on the "South-side". Those fears are unwarranted as you probably won't be walking anywhere from this hotel. The location is a bit distant from downtown, causing you to rely on public transportation a lot.

However the hotel offers a free shuttle that takes you downtown. You are on your own getting back, but just grab the #3 bus and it drops you off right in front of the hotel. The shuttle driver was awesome! She even took us to the closest blue line station (to get to the airport) after we checked out, so we wouldn't have to pay for a taxi or fool with dragging our luggage on a bus. [I hope I don't get her in trouble for that, as that's not one of the shuttle stops. But there were only a couple people on the shuttle and it was on the way to downtown.] That's indicative of the overall service we received while at the Hyatt. Thank you Hyatt.

The hotel has all the amenities you would need..room service, onsite restaraunts, pool, fitness center, concierge, etc. Very nice decor, comfortable and clean.

My only complaint is the location, but if you plan accordingly it's not a big deal. It was our first trip to Chicago, so we weren't there to sit in a hotel. We got up and got going and didn't come back until the evening. We made sure to grab dinner before returning to the hotel, as there isn't much nearby, but we also ordered in from downtown restaraunts (Giordano's and a chinese place) and had it delivered with no problem. Hotel food is a bit expensive, but what hotel isn't? There's a McDonalds within walking distance down a few blocks and there's even one in the McCormick Place convention center if you need a meal in a pinch.

We even got adventurous and walked back to the hotel one afternoon/evening from the Grant Park/Museum Campus area. It was only a couple miles, but stopping to grab dinner on the way and admiring the scenery made it enjoyable. We (myself, wife and 2 boys (8 & 5) safe the whole way to the hotel (we took Michigan Ave to Ceremak).

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from HyattMcCormick, Guest Experience Manager
(Management representative)
Jun 18, 2009
Dear tdrbat,

Thank you so much for your business! Chicago is a great city, especially in the summer, so I'm so happy you had a great experience! Lorraine , our shuttle driver, definitely won't be in trouble :) We're happy to have our shuttle take guests to other destinations in the loop when we can. Thanks for an informative review for future guests!

Best regards,
Liz Finifrock
Guest Experience Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“When In Chicago Stay at the Hyatt at McCormick Place”

Hyatt Regency McCormick Place

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5 of 5 stars
Ken223   1 contribution
SF
Jun 16, 2009 | Trip type: Solo travel

I stayed at the Hyatt McCormick Place and was very impressed. The suite was beautiful, the views we outstanding. We were able to view a fireworks display at the Navy pier form our room on Saturday night - I wondered if Liz, the Guest Experience Manager, ordered that display for our party. Service was excellent, the suite was excellent and very roomy. The view of downtown Chicago and the lake were awesome.

The staff was great and helped us out by providing extra trash cans in the room. We had a get together at my suite after the graduation, 30 people and tons of food fit easily. The staff helped us transport the supplies and food in and out of the hotel.

It was an excellent location as I was attending an event at UoC. Access to downtown was very easy. I would very much like to stay here again. As a matter of fact, it was very hard to leave the room to head back home. LCD tv, great walk-in closet, nice living room area and very highly recommended!

I want to thank Liz and the staff for making my stay a memorable and enjoyable stay.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since June 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from HyattMcCormick, Guest Experience Manager
(Management representative)
Jun 18, 2009
Thanks Ken223!

A TripAdvisor review AND a Yelp review - thank so much! I'm happy you had a great stay and enjoyed the fireworks - I made special arrangements with Navy Pier just for you! ; )

Best regards,
Liz Finifrock
Guest Experience Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wonderful hotel! Had fabulous time!!”

Hyatt Regency McCormick Place

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5 of 5 stars
plutoillinois   1 contribution
Illinois
Jun 7, 2009 | Trip type: Family

We stayed at the Hyatt McCormick Place and loved it!! Service was excellent, rooms very nice, the pool was warm and wonderful. Great finess center!! Very convenient to soldier field!! Would definitely stay here again. Highly recommended!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 07, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from HyattMcCormick, Guest Experience Manager
(Management representative)
Jun 9, 2009
Dear PlutoIllinois,

Your review just made my day! I'm so happy that we provided you with an enjoyable stay. There is no greater compliment than to hear that you would recommend us to others! Thank you again for your business.

Best regards,
Liz Finifrock
Guest Experience Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“they care”

Hyatt Regency McCormick Place

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3 of 5 stars
CHUCKLosAngeles   2 contributions
LOS ANGELES
May 21, 2009 | Trip type: Business, Solo travel

Let's just say the front desk cares what you think about the place. So...upper management is doing its job.

They take care of you when they mess up.

Part of me wishes that they didn't mess up.

The hotel plays the part however, it is 50 ft from the main lobby of the convention center. Beats the hell out of waiting for a shuttle.

other stuff: walls are waaaay too thin, business center is clean but a rip off

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since November 26, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from HyattMcCormick, Guest Experience Manager
(Management representative)
May 22, 2009
Hi CHUCKLosAngeles,

Thanks for taking the time to comment on your stay! While I'm sorry to hear that your stay was less than perfect, I'm happy that you felt the staff at the front desk cared about your experience - WE DO! Thanks again for staying with us! We value your business.

Best regards,
Liz Finifrock
Guest Experience Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Almost Clean but great location”

Hyatt Regency McCormick Place

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4 of 5 stars
flyingpresenter   3 contributions
Atlanta
May 21, 2009 | Trip type: Business, Solo travel

If the first room I checked into was clean I would have been happier--the location couldn't be better for access to McCormick Place.

The business center was useful, but I preferred the Kinko's in McCormick Place. I didn't take advantage of the Restaurants in the hotel--much prefer to check out some new places in Chicago.

Parking seemed a bit expensive and honestly, why can't the staff read? If the sign says entrance and exit to the parking structure... why would they block it off and allow people to almost get into accidents.

The room is modern but they should join the ranks of hotels providing free internet.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since May 21, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from HyattMcCormick, Guest Experience Manager
(Management representative)
May 22, 2009
Hi Flyingpresenter,

Thanks for giving us such great scores in your estimation of us! I'm sorry to hear that your first room was not up to our Hyatt standard, but that we were able to recover for you and provide good service! I apologize that the parking garages at McCormick Place, including the hotel's parking garage are owned by the City of Chicago, so Hyatt is unable to control the managing our pricing of the garage. Thanks again for taking time out of our day to write your first TripAdvisor review about US!

Best regards,
Liz Finifrock
Guest Experience Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $248 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hyatt Regency McCormick Place Also Known As

  • Hyatt Mccormick Place
  • Hyatt Regency Chicago
  • Hyatt Chicago
  • Chicago Hyatt
Address: 2233 S. Martin Luther King Jr. Dr., Chicago, IL 60616