We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Red Roof Inn and Chicago?

We'll send you updates with the latest deals, reviews and articles for Red Roof Inn and Chicago each week.

  • Save Red Roof Inn
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Red Roof Inn: Traveler Reviews


Hotel class 2.0 of 5
Back to Red Roof Inn
162 East Ontario Street, Chicago, IL 60611
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Chicago

Reviews you can trust

54% Recommend
2.5 of 5 stars 160 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (160)
[ Date ] [ Rating ]
Affordable and acceptable

Red Roof Inn

Save Review
4 of 5 stars
Kazabet   2 contributions
Kazabet
May 10, 2009 | Trip type: Solo travel
1/1 found this review helpful

After reading the other reviews on this site, I was expecting to have to barricade myself in my room while sleeping in my clothes and trying to fend off hordes of lice. In my experience, this hotel does not deserve the reviews it's received.

Let me preface this by saying this is a "DISCOUNT" hotel. And they even call themselves that. If you want high class, go book the W. I made a weekend roadtrip into Chicago and wanted something very cheap and very central to get the most bang for my buck. Red Roof delivered.

First, service. When I checked in the service was polite and to the point. They didn't chat me up, try to up-sell me, or bother me with any other trivialities. They checked me in and showed me the way to my room. Sure it's nice at the W when they ask you, "What is your wish?" but that comes with a price tag. The staff were helpful when I asked for directions and were not rude at all.

Secondly, the room. After reading the reviews on cleanliness I gave my room a serious once over before unpacking anything. The room was a little run down as it's an older building, but there were no real cleanliness concerns. It was a little dusty under the bed with a few stains in the dark coloured carpet, but nothing I'd consider unhealthy. The sheets and towels were pristine white and clean. There were no odours or anything unpleasant as has been commented in other reviews.

The room was quite small. It would be a little cramped for a couple, and I certainly wouldn't want to be sharing the room with kids. My room only had 1 bed though, so the others may be larger. For 1 person it was perfect, but I don't go on vacation to spend a lot of time in my room.

The room is also equipped with a safe.

My only complaints would be that there were a few broken items in the room. The window looked like someone had tried to force it open so I was able to actually remove it from its frame. I only noticed this because it was a little noisy, but being right downtown that's to be expected. The A/C also wasn't working in my room, but I didn't need it at this time of year. It wouldn't surprise me if the two were related.

Third, location, location, location. It doesn't get much better than this! 1 block from the Miracle mile, a 10 minute walk to the Navy Pier, and less than 10 minutes to the John Hancock building. It's a phenomenal central location to be able to cover a lot of sites on foot.

Lastly, value. I booked on priceline and got my room for $50/night! No complaints there considering the prices of other nearby hotels. Now valet parking was another $40/night but after asking around that sounds like it's pretty typical.

In conclusion, as a single traveler looking for a cheap central hotel on a sightseeing vacation, I'd have no problem returning to this hotel again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since November 27, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Cramped Rooms, Bad Tempature Regulation

Red Roof Inn

Save Review
2 of 5 stars
aprueitt   4 contributions
Coral Gables, Florida
May 7, 2009 | Trip type: Business

I stayed here one night in late November 2008. The service was friendly but when we got up to the room we turned on the heater (it was in the 30s outside) and within an hour the room was still cold. We told the front desk and when we got back the room was too hot! Also, the beds seemed old and the room was tiny. This hotel takes people under 21 and is a GREAT location but the rooms were pretty bad.
You have to purchase a T-mobile hot spot to get wireless.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 18-24
  • Member since May 07, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A great last minute decision.

Red Roof Inn

Save Review
4 of 5 stars
PenguinChick1979   2 contributions
Detroit, MI
Apr 14, 2009 | Trip type: Friends getaway

My friend and I visited Chicago in early April to see RENT. Unfortunately, we had booked a room at the Howard Johnson that was completely horrible and was able to find this hotel with an opening at the last minute! We were so grateful that they had a room for us. Paying $36/night for parking kinda hurt but the valet takes the car for you and they were very nice and accommodating. The room was small but clean and cozy. All of the staff was very friendly. We wanted to go to the Field Museum on our last day and checked out at 12pm but they still kept our bags and car until we were done at the museum free of charge! I would definately recommend this hotel for anyone. The price for the location and value was great!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 25-34
  • Member since April 13, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
So Filthy, had to shower standing on a towel

Red Roof Inn

Save Review
1 of 5 stars
chicagoaddict   1 contribution
indianapolis
Apr 9, 2009 | Trip type: Couples

Shower floor had thick shelack of filth and grime and god knows what else. Feet sticking to floor in shower!!! Thin throw blanket only on bed along with dirty bed spread. Hard to argue with price and location, but even a one night stay was unbearable. Lastly, were instructed the valet would need 20 minutes to get car - we waited an hour, a fitting end to our stay.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 09, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
this place is a flea bag

Red Roof Inn

Save Review
1 of 5 stars
buckeyefan55   1 contribution
columbus
Apr 6, 2009 | Trip type: Friends getaway

I am not a very picky person and that is especially so when you only pay $130 for a room in downtown Chicago-- you don't expect it to be fabulous, but you do expect it to be clean. The room was so small we could hardly get a round the beds and the decor looked like it hadn't been updated in 20 years. None of us would walk in the room without our shoes on because the carpet was so disgusting. I would compare it to a motel off the freeway in the middle of nowhere that you would pay $29.95/night or maybe pay for by the hour . We left and went across the street to the Marriott Courtyard. They said they routinely get customers like us. I will say the location is great and the staff was very nice and they took $40 off our bill without us really griping . Pay the extra bucks for somewhere decent.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 50-64
  • Member since April 06, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87627?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Red Roof Inn? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
$126*
Check Rates ABS:HotelCheckRates-d87576?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Chicago, IL
$122*
Check Rates ABS:HotelCheckRates-d87571?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$173*
Check Rates ABS:HotelCheckRates-d247154?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Red Roof Inn?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611