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Red Roof Inn: Traveler Reviews


Hotel class 2.0 of 5
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162 East Ontario Street, Chicago, IL 60611
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54% Recommend
2.5 of 5 stars 160 reviews
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[ Date ] [ Rating ]
A very good option, try it and you won't be disappointed

Red Roof Inn

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5 of 5 stars
DemetraMontreal   1 contribution
Montreal
Jun 9, 2009 | Trip type: Business, Solo travel

Dear traveler,

I had a real pleasure to spend some days in this hotel. I must confess, I read the comments about this hotel only after booking it. Therefore, before getting there, I was scared to death. But, after arriving, I had a great wonderful surprise. Everything was perfect: clean room, good conditions with regard to the price, best location, very friendly staff people. As a world traveler, I had spent days at great hotels, i.e. Ritz, Four seasons, Hilton, Hyatt, Best Western, Fairmont, Sheraton etc . So, do not expect to find the luxury here. But, for the price you pay and the location, you should be very confident. Again, do not hesitate to choose this hotel and you'll be very pleased. I had no complains, on the contrary. Good luck!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since June 09, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Best location ever

Red Roof Inn

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3 of 5 stars
Tripper061   6 contributions
Córdoba, Argentina
Jun 5, 2009 | Trip type: Couples

The hotel is one block away from the Magnificent Mile and that's why we went there. Also because it's one of the cheapest in Chicago downtown! We had to wait a lot to check in because the room wasn't ready. The room wasn't very clean either. We think that the person that cleaned it was loosing her hair, because there were hairs everywhere! (yes, even in our bed). Anyway, if you're looking for a great location at a low price, you'll find it ok.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
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Great location, could have been cleaner.

Red Roof Inn

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2 of 5 stars
stl4173   1 contribution
St. Louis, Missouri
May 25, 2009 | Trip type: Couples

Booked this hotel on Priceline and was somewhat concerned when we saw which hotel we won. The location relative to Michigan Avenue couldn't have been better. The room was decent sized and had a nice tv. The bathtub was dirty and didn't drain well, and the carpet was not vacuumed very well. It's fine if you're looking for a room in downtown Chicago and don't plan to spend much time at the hotel.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since May 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
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felt cleaner before we showered... the streets would have been better

Red Roof Inn

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1 of 5 stars
lfraser   1 contribution
Lincoln, Nebraska
May 18, 2009 | Trip type: Business
1/1 found this review helpful

We traveled with students and had a block of 6 rooms. Of the 6, 3 tv remote controls did not work, 1 tv did not work, and 1 blowdryer did not work. There was a suspicious stain in one room that looked like blood. We found lettuce on the floor in one room and hair on the sheets in another room. After complaining and asking to switch rooms, no action was taken. Finally we demanded a new room and were given a corner room with a leaking seal in the toilet, leaving our floor wet the entire time. The rooms were not cleaned while we stayed there. The desk staff was incredibly polite and nice, yet unable to do anything about the status of the dirty rooms. We stayed there for the location and the price, but would not stay there again. Try the Congress Hotel or the Best Western are much better deals.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Clients/Customers
  • Age group 35-49
  • Member since May 18, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Decent budget hotel right in the centre of downtown Chicago

Red Roof Inn

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3 of 5 stars
PriyancaSingh   6 contributions
Mumbai,India
May 12, 2009 | Trip type: Couples

We have booked 2 rooms for myslefI ,my husband and a friend for 2 nights in May.
After reading the reviews and before checking- in to this hotel, we were very skeptical to the point of even canceling our reservations, but it is not as bad as the earlier reviews make it sound like.
Infact it is worth more than the value we paid for the stay and the location.

It is a CLEAN, decent budget hotel right in the centre of downtown Chicago.
All major attractions/restaurants are of walking distance.
Staff is courteous and polite.
Rooms were clean (although it gives a slightly old feeling) but has a LCD TV.
Towels and bathrooms were clean only problem was the shower, which was not working in our room but it was alright in my friend's room.
Even temperature control was working fine.

However, please note that since it is a budget hotel, there are no water bottles available within the hotel, so it is recommended you carry one with you.

Overall, good value for money.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since October 17, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611