Gracious greeting and clean room and bath made my stay restorative and highly enjoyable. Luxury without snobbery means your welcome will be warm and staff highly responsive. The price was highly competitive with more modest hotels. Do give it a try.

Overall my stay was pleasant. The staff was very accommodating and customer service oriented. The location had a great neighborhood feel with tree lined streets and only three or four blocks from the beach. In addition, the hotel lobby and bar are beautiful. Unfortunately, the only thing dragging this hotel down is the old tired rooms. The hotel has been around for a while, so surely there has to be some equity in the property to renovate the rooms. As previous reviews have stated--many of the rooms are in desperate need of renovations. Here's a short description of the first room I was assigned on the 3rd floor: wore out and stained carpet greeted you upon opening the door, peeling wallpaper and paint, an old and tired bathroom with cracked and dirty tiles; positive--nice comfy beds, robes, and big room. I asked for another room and was given one on the 15th floor in better condition. For me, the condition of hotel rooms do matter ... no matter how little time I spend in the room. So for some people my comments may not matter to them. I booked this hotel on Hot wire and got a good price--$110 a night, so overall I say my stay was worth it due to location and the fact the staff was so accommodating in making sure we were satisfied. This hotel could be fabulous if the owners would invest in room renovations.

The Ambassador East is a charming hotel luxury boutique hotel located in the heart of Chicago's Gold Coast. The staff was friendly & informative. The room was comfortable & well-appointed with all the comforts you desire when traveling. This hotel is beautiful & filled with old Hollywood charm! If the walls could talk it would be amazing to hear all the stories of people & events that have taken place in this lovely hotel. Just blocks from the Lake Michigan and the famed Magnificent Mile. I'd love to stay here again when visiting Chicago in the future!!!

This place is great. The Pump Room resturant and bar is a throw back to the glamories days of travel. Rooms are large and old with big bathrooms. For the price and beatiful and conveinent location we will return again and again.