My husband, 10 year old daughter and 2 small dogs stayed for three nights. We all loved the hotel. Glamor, history, wonderful staff, clean, prompt and attentive! Very quiet in case you have a dog that barks at every little noise. We had reservations at a newer chain hotel but wanted to experience "Chicago". We can stay at a chain hotel anywhere. Perfect location for kids and dogs. We will be back for sure!

Our stay at the Ambassador East Hotel was extremely relaxing and pleasant. We enjoyed the location. We could easily walk to the Red line or access the bus lines along Michigan Avenue. We felt safe walking along the neighborhood streets and viewing the fabulous architecture that is on N. State Street and Dearborn. We walked to 3rd Coast Cafe, the Chicago History Museum, and Second City from our hotel. Our room was spacious and well-kept, and it was quiet enough for us to take a nap during the afternoon before heading out again in the evening. We would choose to stay there again even if we could afford more expensive locations downtown. We definitely enjoyed the neighborhood feel of the place.

Gracious greeting and clean room and bath made my stay restorative and highly enjoyable. Luxury without snobbery means your welcome will be warm and staff highly responsive. The price was highly competitive with more modest hotels. Do give it a try.

Overall my stay was pleasant. The staff was very accommodating and customer service oriented. The location had a great neighborhood feel with tree lined streets and only three or four blocks from the beach. In addition, the hotel lobby and bar are beautiful. Unfortunately, the only thing dragging this hotel down is the old tired rooms. The hotel has been around for a while, so surely there has to be some equity in the property to renovate the rooms. As previous reviews have stated--many of the rooms are in desperate need of renovations. Here's a short description of the first room I was assigned on the 3rd floor: wore out and stained carpet greeted you upon opening the door, peeling wallpaper and paint, an old and tired bathroom with cracked and dirty tiles; positive--nice comfy beds, robes, and big room. I asked for another room and was given one on the 15th floor in better condition. For me, the condition of hotel rooms do matter ... no matter how little time I spend in the room. So for some people my comments may not matter to them. I booked this hotel on Hot wire and got a good price--$110 a night, so overall I say my stay was worth it due to location and the fact the staff was so accommodating in making sure we were satisfied. This hotel could be fabulous if the owners would invest in room renovations.