This is a very nice hotel with great service. I stayed here with my family for a weekend getaway. Every staff member we encountered was friendly and helpful. They were very customer service oriented.

We had a room with a view of the Water Tower and Lake Michigan. Terrific view. The room was clean and comfortable. The bathroom was large and the separate walk-in shower was a nice feature.

The gym/workout room was as good as any I've seen in a hotel. It also included free weights which I rarely encounter in hotels. The pool was large and kept at a comfortable temperature. The steam room was also nice.

The location of the hotel can't be beat. It is at the far north end of Michigan Ave. close to Water Tower. It is convenient to shopping and lots of great restaurants.

Finally, my family loved the hot chocolate in the lobby on a cold January day. A nice touch.

I would not hesitate to stay at this hotel again.

We thoroughly enjoyed our stay at the Park Hyatt Chicago and would certainly return again (in fact, we are in late January). Although the room was not huge, the furnishings were top notch (the bed was amazing) and the bathroom was large and luxurious, with a jumbo bathtub (separated from the bedroom by a sliding door), separate shower and spacious, double vanity with granite countertops. One nice touch was a bowl of apples placed in the room upon arrival (all were eaten) and free bottles of water during turndown. Great for a romantic getaway (our purpose), but we're certain a business person would be equally satisfied. The lobby and public spaces provided an oasis from the busy Michigan Avenue just outside the door. Great location!

The Park Hyatt Chicago is the best in Chicago. We have stayed at twice at this property and prefer it over the Peninsula. It has a very modern, intimate feel. The location is perfect just off Michigan Avenue and be sure to get a room with a view of Water Tower and the Lake. The staff is great and the restaurant is superb. Having booked through the American Express Fine Hotels Resorts program, the included amenities are fantastic.

Room: We stayed in a Park View King. The room was modern and has a great window seat overlooking Water Tower, Michigan Avenue, and the Lake in the distance. Rooms are nicely furnished and very relaxing.

Restaurant: Food is great, including breakfast and dinner. The Nomi Lounge is also perfect for a smaller meal and excellent wine. The service at the outdoor terrace restaurant (when open) is a bit slow and not up to par with the inside restaurant and lounge.

We will always plan to stay at this great property every time we are in Chicago.

The Park Hyatt was a delightful experience, and one of the best hotel stays we have had in Chicago in the past 5 years.

The location just off Watertower Park is perfect for a shopper or for a romantic getaway.

Excellent security at this hotel was illustrated by the staff when I was asked "would you liked to be escorted to your room" as I returned to the hotel alone in the evening after a hot chcolate run to Girradelli's down the block

This hotel gets A+ for their friendly staff at the front door, the front desk and housekeeping!

An imaculate spacious beautifully decorated room with ammenities that surprised me (a bowl of fresh glowing apples, scented candles next to the soaking tub, thick fluffy towels, plush bathrobes, a COMPLIMENTARY bottle of water on each night stand, and free internet WIFI)

Little things like a shoe polishing machine in the closet, a good quality iron and board, an extensive selection of television channels, including foreign language stations, and a wonderful peaceful sense throughout the property.

I am adding photos to illustrate my rave review, and I hope we have a chance to return soon.