Location, amenities, and service were all just excellent.
I stay here again and again.

Perhaps the best location in Chicago. Elegant, tasteful, warm and friendly staff. The hotel blends warm wood tones with ultra contemporary and succeeds. The bathroom was luxurious as was the rest of the room. It had been many years since I stayed at this hotel, will always now make it my first choice to check when returning to Chicago.

We stayed at the Park Hyatt for Valentine's weekend and were very impressed. We usually stay at the Westin, but found the price at Park Hyatt was very reasonable. Infact, the only thing the Westin had left (we booked on February 11th) was a room with two double beds for roughly the same price. This surprised us as we had tried to stay at the Park Hyatt several times and couldn't book anything under $400/night. The room was wonderful, overlooking the old Water Tower on the 11th floor. There is an enormous soaking tub and separate shower. The hotel is very quiet and the service was impressive. The dining room is spectacular (NoMi), but be prepared to pay dearly. Our dinner cost more than our room for one night! Yikes! But it was worth it. The concierge managed to find us an open table at Zealous, the next night, Valentine's Day. which is a great local restaurant. My husband liked the fitness center and there's free internet access stations off the lobby. We would definitely go back again.

This is a very nice hotel with great service. I stayed here with my family for a weekend getaway. Every staff member we encountered was friendly and helpful. They were very customer service oriented.

We had a room with a view of the Water Tower and Lake Michigan. Terrific view. The room was clean and comfortable. The bathroom was large and the separate walk-in shower was a nice feature.

The gym/workout room was as good as any I've seen in a hotel. It also included free weights which I rarely encounter in hotels. The pool was large and kept at a comfortable temperature. The steam room was also nice.

The location of the hotel can't be beat. It is at the far north end of Michigan Ave. close to Water Tower. It is convenient to shopping and lots of great restaurants.

Finally, my family loved the hot chocolate in the lobby on a cold January day. A nice touch.

I would not hesitate to stay at this hotel again.