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Park Hyatt Chicago: Traveler Reviews


Park Hyatt Chicago
Hotel class 5.0 of 5
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800 N Michigan Ave, Chicago, IL 60611
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Reviews you can trust

92% Recommend
4.5 of 5 stars 150 reviews
Excellent
116
Very good
19
Average
8
Poor
5
Terrible
2
By trip type
All (150)
Business (36)
Couples (39)
Family (16)
Friends getaway (4)
Solo travel (15)
[ Date ] [ Rating ]
“Wonderful Stay”

Park Hyatt Chicago

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5 of 5 stars
Cynfully2   2 contributions
Jun 15, 2009 | Trip type: Couples

I stayed at Park Hyatt for one free night and it was the most wonderful stay! In the past year I have stayed at so many different hotel chains and I must admit this was by far the best. One would expect that because the room was free you would not receive such good service but not at Park Hyatt, the staff was great. This includes a young lady coming to our door asking if we needed any ice! Never has that happened. The restaurant/bar offers great service and light fare if that is what you need. Hilton, you have some work to do! Oh let me not forget I asked for a late check-out fully expecting I would pay a fee but was told "no problem" and no fee!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since May 30, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location, Good Room, Poor Service”

Park Hyatt Chicago

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3 of 5 stars
travelwithkids_7   15 contributions
new york
May 27, 2009 | Trip type: Family

We chose the PH for it's reputation, location and prior experience with the chain for a family weekend stay.

Check in was quick and we were in the rooms fairly quickly. The room sizes were large and we had a beautiful view of the Water Tower.

Our complaint was with the service. We have always found the Concierge service at PH (and other top tier hotels) to be one of the key ingredients for a successful vacation. We were disappointed repeatedly in this case. We felt that the knowledge and suggestions of concierges were either poorly informed or just plain bad. This was in reference to restaurants and sightseeing.

Also, when calling for any sort of help (wake up call, room service, etc), the phone often rang several times with no answer.

We can accept these sorts of things at lower rated or cheaper hotels, but for the money, this was just plain disappointing.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since August 12, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Once again...outstanding.”

Park Hyatt Chicago

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5 of 5 stars
tartwithcart   23 contributions
Wisconsin
Apr 28, 2009 | Trip type: Couples
More photos

My third stay at this property and definitely not my last. Computer glitch in booking process was honored (via phone confirmation) prior to my arrival. Upon arrival, they did not have any availability for the type of room stated on my pre-printed confirmation so they upgraded me...to their absolutely amazing and gorgeous Lake Suite, in all of it's 1400 square feet glory. When I walked into the room, I was speechless. The upgrade aside, the staff and service are always unmatched here. The views are stunning, especially those facing east, the property and furnishings beautifully understated without feeling too minimalist. Most likely will be the best stay in any hotel, ever for me. Thank you to the staff at the Park Hyatt for an even more memorable time than my last stay!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since October 09, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Hotel and location”

Park Hyatt Chicago

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5 of 5 stars
justlogic   9 contributions
Toronto
Apr 26, 2009 | Trip type: Business, Solo travel
1/4 found this review helpful

Location, amenities, and service were all just excellent.
I stay here again and again.

  • Liked — location
  • Disliked — cost
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Business
  • Traveled with Solo traveller
  • Age group 35-49
  • Member since April 26, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sensational hotel...”

Park Hyatt Chicago

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5 of 5 stars
AirlineGuyNYC   11 contributions
New York
Feb 23, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Perhaps the best location in Chicago. Elegant, tasteful, warm and friendly staff. The hotel blends warm wood tones with ultra contemporary and succeeds. The bathroom was luxurious as was the rest of the room. It had been many years since I stayed at this hotel, will always now make it my first choice to check when returning to Chicago.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since April 03, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $417 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Park Hyatt Chicago Also Known As

  • Hyatt Chicago
  • Chicago Hyatt
Address: 800 N Michigan Ave, Chicago, IL 60611