I stayed at the Park Hyatt Chicago for two days - (Sunday, August 19 - Tuesday, August 21). I had originally booked a Terrace room, but it was overcast and rainy, so I took a Grand Deluxe 1 king on the 18th floor (this is the top floor of the hotel; all higher floors are condos).
This is such a marvelous hotel. The location can't be beat, and everyone seems so very eager to help. I ordered room service twice during my stay, requested one of the complimentary DVD's from the library, had a couple of items fetched from my car (all cars are valet parked, and the guest does not have access to this garage as far as I know) and all requests were handled professionally and graciously. I also had them bring me a table fan as I like to sleep with white noise. No problem!
The doormen are really great. They were always very attentive when I walked in or out the door. They eagerly offered to hail taxi cabs, offered me an umbrella, offered weather forecasts, etc.
Same goes for the rest of the staff. I didn't find much occasion to use the front desk or interior staff members, but they recognized me warmly if I ever looked their way on my way out to the street. The housekeeping staff did a fantastic job as well. When I got back into the hotel from walking about the city, the room looked as it did when I first checked in.
I'd like to try and make it back to Chicago when it gets colder, and when I do, i'll definitely be booking a room at the Park Hyatt. I've heard the Peninsula, FS and RC are all fantastic, but the Park Hyatt has a Gold Passport rewards program that i've been using, so I will likely stick with the PH.
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