Myself and my Mam just returned from a shopping trip in Chicago and stayed in the Raffaello Hotel. Fantastic location, its around the corner from the John Hancock Tower, which is also beside the Water Tower Place(huge shopping centre). It was so central for shopping as its at the top of Michigan Avenue (the Magnificent Mile). There are also little kiosks where you can buy the sight seeing bus tour tickets on Michigan Ave.

The staff were very friendly and helpful, and the doormen were very quick at getting us taxi's. The room was huge, two big, comfy double beds. The room had a big plasma tv, a microwave and mini-bar/fridge. The mini-bar was expensive but no different then any other hotel?The bathroom was a bit small, but it had a big shower. The room is so bright and very modern.

I couldn't fault this hotel in any way. Great hotel for a great city.

Everything about this hotel is great. I have a pleasant experience every time I visit the Raffaello. I tend to stay only in the winter months because the rates shoot up in the spring and summer. I love the location and the decor in the room is great. I always stay in the same suite which is larger than others I've seen on the floorplan so I can't really compare the room sizes. I would definitely recommend this hotel to my friends and family.

The Raffaello is in a great location for spending a few days in Chicago shopping and sightseeing. We self-parked our car at the garage across the street for $23 per day and left it there the entire time. Great shopping and restaurants all within walking distance. The hotel itself is in a fairly quiet location. We had a double room which was pretty spacious for a downtown hotel. The beds were very comfortable and the room and bathroom were very clean. The front desk staff was not very friendly, but the bell captains were always polite and helpful. We booked a 3-night special through the hotel website for $99 per night which I would say was a great value for this convenient, updated hotel.

Staff was just correct. The standard room was big compared to other hotels I've been. It's a very well located hotel and if you are lucky, you will have a nice view of the John Hancock building. My room was in front of the elevator and it was kind of noisy. Only one block away is Michigan Avenue with all its shopping and nightlife. I would recommend this hotel if you find a good deal for it. Wi-fi acces was 9.95$ and you may want to have this service for free!!!