Have stayed at some Renaissance properties that were not that great in the past. This property was fantastic - rooms are big, great views of the river, walking distance to various places, friendly staff and great food.
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Have stayed at some Renaissance properties that were not that great in the past. This property was fantastic - rooms are big, great views of the river, walking distance to various places, friendly staff and great food.
I was here for a conference. The hotel was great as was the food in the different venues we used in the hotel over the week.
Very good experience at this hotel.
Great view of the river and new Trump building. Staff was VERY nice.
Rooms were very clean and comfortable beds.
I stayed at the Renaissance Chicago for 4 nights in mid-June as part of a conference. I booked my hotel through the conference, then contacted Marriott directly to make sure they had my Gold number. When I checked in, I received an upgrade to a much nicer room on a higher floor - so all in all, I got a great value for my money.
The hotel is conveniently located - only a 5 minute walk from Manificent Mile and Millenium Park among other sites. I've stayed in other hotels in downtown Chicago and found this to be one of the more versatile locations for seeing a lot of different sites.
I stay in a lot of hotels, and in particular a lot of Marriotts. While this overall was a beautiful, newly remodeled room and a lovely stay, there were a number of small things that detracted from 100% guest satisfaction. Here's the ones I can remember now:
- hairdryer not in room when arrived late at night, had to request and then wait up for it to be delivered
- room serviced 2x/day - of course, every day except for the one when I had showered later in the day and wished for fresh towels! Several days, they took away the bath rug on the floor too, which was just wierd.
- TV only got about 10 channels in regular analog service despite the fact that it was a beautiful flatscreen TV
While my room had a great view of the city and the lake, I stayed on the 24th floor in a room that overlooks the "L" tracks. I could hear the train noise from the 24th floor. I suggest that if you are assigned a room on a lower floor that overlooks the tracks that you asked to be moved to the front of the building instead.
All in all, I'd definitely choose to stay here again.
Very nice hotel. Great downtown location. You are within walking distance to theaters, shopping and restaurants. The staff is great, beds are great and room was very clean.




