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Sheraton Chicago Hotel and Towers: Traveler Reviews


301 East North Water Street, Chicago, IL 60611
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69% Recommend
3.5 of 5 stars 407 reviews
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Nice river view

Sheraton Chicago Hotel and Towers

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4 of 5 stars
tokoloshgrrl   20 contributions
Jun 25, 2009 | Trip type: Business

I thought this place was great. Of course, you expect a lot at this price, but I think there were things about this particular hotel that put it above others in its price point. First, its right on the river. Parts of the hotel overlook the water, and the lower level steps out onto the river walk. You can sit in the hotel and watch boats go by. Very nice. Also the main entrance is on this little elevated side street. So its easy to pull into if you're driving. And if you're walking, you don't step out right into traffic. As for the room, everything was clean and comfortable.

Like lots of expensive hotels, they look for every opportunity to charge you. Don't touch the phone in your room -- they even charge for 1-800 calls. They also charge to use the fitness center. Internet costs an arm and a leg, but if you go all the way down to the B level, there is free wireless there. Also on B level there are drinking water dispensers in the hallway if you want to fill up your water bottle for free.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Hotel with a right price, sevice and local

Sheraton Chicago Hotel and Towers

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5 of 5 stars
youngie818   2 contributions
Omaha, Nebraska
Jun 25, 2009 | Trip type: Couples
0/1 found this review helpful

Every year, my husband and I visit Chicago with group of friends for shopping, dining, night life and ball games. This was the first time we've stayed at this Sheraton (I typically prefer Westin or the W Hotel) as a recommendation from a travel agent and we were extremely pleased. The property is within walking distrance from Navy Pier, Michigan Ave and many other key attractions. Cab ride to Wrigley Field is approximtaely $10 - $15. Without traffic, the ride to Midway airport is apprxoimately 30 minutes.

The room we stayed in was very spacious with nice view of Chicago's Navy Pier. Very comfortable!

I've stayed at other known hotel chains in Chicago and found this property to be up to par with some of they key "premium" brand properties in service, decor and amenities without paying for the premium rate. I would also recommend this property for families with children, as I saw many families enjoying themselves in the lobby and resturants.

When I travel back to Chicago for leisure, I would certainly stay at the Sheraton again!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 23, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Decent big hotel alternative

Sheraton Chicago Hotel and Towers

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3 of 5 stars
christianj   29 contributions
Baltimore
Jun 15, 2009 | Trip type: Business, Solo travel

I have stayed at this hotel many times over the last couple of years and have been pretty satisfied with my stays. My last stay also was without any big issues. As others have mentioned, this is a huge city hotel that really lives off the Chicago convention business. Rooms are decent and were upgraded a couple of years ago. I find that most rooms are still in pretty decent shape but the bathrooms (especially the fixtures) should be changed out. Sheraton recently upgraded their bathroom amenities to a Bliss product and I much prefer them to the old stuff they used to give you. Overall I have never had any major complaints about the property. Are there better ones out there? Sure but there are also worse ones. The location can't be beat!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since July 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What you would expect from a big Sheraton Hotel

Sheraton Chicago Hotel and Towers

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3 of 5 stars
melkozek   25 contributions
Rochester Hills, MI USA
Jun 14, 2009 | Trip type: Couples

The Sheraton Chicago is a big, touristy place with a good location if you want to get to Michigan Avenue or the loop.

The elevators are efficient, the rooms clean, and it appeared to have all the amenities you might expect from this type of hotel. I found the beds to be way too soft, but that may appeal to others. Our room was just what you might find in thousands of other places, although it did have a great view of the river and the high rise condos near Millenium Park. The room was quiet and dark when you pulled the drapes closed.

We got a pretty good rate on Priceline at the last minute that was balanced by the unbelievable price for parking. It's Chicago, so that was no surprise.

There was nothing particularly bad or good about our stay, just what you would expect.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good hotel for priceline price with great views of Chicago River

Sheraton Chicago Hotel and Towers

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4 of 5 stars
baytown96   4 contributions
Southeast
Jun 9, 2009 | Trip type: Couples

Got this hotel through priceline, and for the price we paid I have no complaints. It was definitely worth what we paid. Asked for 4 star, and while the hotel lobby, view and location are that, the rooms are really more 3 star--rather standard, just somewhat better than a Hampton Inn. Was clean, service good and as a Priceline customer, I was not treated at all as a second class citizen. If you win this on priceline, don't worry. It is a fine hotel! I don't think I would choose to pay $250-$300 per night for this particular hotel, as there are others with beter reviews in the same price range, however, it was more than adequate for our visit. We were well pleased.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50_64
  • Member since January 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87638?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $255 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton Chicago Hotel and Towers Also Known As

  • Sheraton Chicago Hotel
  • Sheraton Chicago
  • Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611