I thought this place was great. Of course, you expect a lot at this price, but I think there were things about this particular hotel that put it above others in its price point. First, its right on the river. Parts of the hotel overlook the water, and the lower level steps out onto the river walk. You can sit in the hotel and watch boats go by. Very nice. Also the main entrance is on this little elevated side street. So its easy to pull into if you're driving. And if you're walking, you don't step out right into traffic. As for the room, everything was clean and comfortable.

Like lots of expensive hotels, they look for every opportunity to charge you. Don't touch the phone in your room -- they even charge for 1-800 calls. They also charge to use the fitness center. Internet costs an arm and a leg, but if you go all the way down to the B level, there is free wireless there. Also on B level there are drinking water dispensers in the hallway if you want to fill up your water bottle for free.

Every year, my husband and I visit Chicago with group of friends for shopping, dining, night life and ball games. This was the first time we've stayed at this Sheraton (I typically prefer Westin or the W Hotel) as a recommendation from a travel agent and we were extremely pleased. The property is within walking distrance from Navy Pier, Michigan Ave and many other key attractions. Cab ride to Wrigley Field is approximtaely $10 - $15. Without traffic, the ride to Midway airport is apprxoimately 30 minutes.

The room we stayed in was very spacious with nice view of Chicago's Navy Pier. Very comfortable!

I've stayed at other known hotel chains in Chicago and found this property to be up to par with some of they key "premium" brand properties in service, decor and amenities without paying for the premium rate. I would also recommend this property for families with children, as I saw many families enjoying themselves in the lobby and resturants.

When I travel back to Chicago for leisure, I would certainly stay at the Sheraton again!

I have stayed at this hotel many times over the last couple of years and have been pretty satisfied with my stays. My last stay also was without any big issues. As others have mentioned, this is a huge city hotel that really lives off the Chicago convention business. Rooms are decent and were upgraded a couple of years ago. I find that most rooms are still in pretty decent shape but the bathrooms (especially the fixtures) should be changed out. Sheraton recently upgraded their bathroom amenities to a Bliss product and I much prefer them to the old stuff they used to give you. Overall I have never had any major complaints about the property. Are there better ones out there? Sure but there are also worse ones. The location can't be beat!

The Sheraton Chicago is a big, touristy place with a good location if you want to get to Michigan Avenue or the loop.

The elevators are efficient, the rooms clean, and it appeared to have all the amenities you might expect from this type of hotel. I found the beds to be way too soft, but that may appeal to others. Our room was just what you might find in thousands of other places, although it did have a great view of the river and the high rise condos near Millenium Park. The room was quiet and dark when you pulled the drapes closed.

We got a pretty good rate on Priceline at the last minute that was balanced by the unbelievable price for parking. It's Chicago, so that was no surprise.

There was nothing particularly bad or good about our stay, just what you would expect.