My husband and I stayed at the Sheraton Hotel and Towers for two nights on 4/2-4/4-07. Our check in was relatively smoothe. There was no problem. I had a few questions and they were answered completely. We had a room facing the Chicago River. I had requested this viewing and was giving the room with no problem. The hotel room was an average room with a nice and comfortable bed. The bathroom was sorta small with a small bathtub with low water pressure. As far as sites, everything that we wanted to do was in walking distance, and if not a short taxi ride would be the other option. We did take the cab to some of the locations. The fare wasn't as expensive as expected. Most of the time we walked. On our first day in Chicago we went to the movie which is right down the hill next door to a Walgreen store and across the street from a liquor store. We walked to the movie and enjoy our two hour outing at the theatre. It was a nice and clean theatre (AMC). Also, if you didn't want to go to the movie you could go next door and bowl. Then, we walked to North Michigan Ave. which was approximately two blocks. There were so many stores and restauarant to see and choose from on this avenue. However, I didn't see any bargains so you probably can get the same thing in your hometown. The next day we went to the Jerry Springer show and enjoy watching the people act a fool. The Jerry Springer and Judge Mathis shows are taped in the NBC studio which is across the street to the left. Therefore, if you are planning to be in the audience to one of the taping, this is the hotel to stay. You pretty much walk across the street. Lastly, we were able to walk to the Navy Pier. I like the pier because there were so many things to do such as visiting the Children Museum, ferris wheel ride, cruise on the Spirit of Chicago or the Odeyssey. Lastly, on our final day we ate downstairs for breakfast which was pretty expensive at the Riverside Cafe. You can expect to pay at least $40.00 or more for two. Then, we check out of the hotel with no problem and proceeded to Midway Airport. In conclusion, we had a great time and stayed busy hanging outside.

My boyfriend and I stayed here for two nights this past weekend and enjoyed our stay. It has a beautiful lobby and extremely helpful concierge staff. The room was nothing fancy, but just fine to stay in. Don't expect much in the way of bathroom cosmetics. Also, the pool is nice but full of kids ALL THE TIME. It has a gym as well, but you have to pay separately for that. I was really looking forward to swimming, but far too many children. The hotel offered gorgeous views of the city from our room. It's walking distance to the sea port/marina and many other places. We also walked to the hotel from the subway station (which we took from the airport). It's a bit of walk, but definitely do-able, especially if you're used to walking like us New Yorkers. ;)

All in all, I wouldn't mind staying here again.

I was expecting a quality experience from this hotel after handing a moderate chunk of change for my room, but my experience was exactly the opposite. For starters forget about using the pool, the entire time it was open it was flooded with kids. The high class sauna is a miserable closet sized room with a heater in it. You can honestly fit about 3 people in it. I wanted to work out, but felt that having to pay an extra 20 bucks for a little corner with a couple treadmills and a gazelle was pretty ridiculous. Then they lure you with a bottle of water that looked like it was complementary but ended up being 5 bucks. Later, i asked the front desk to bring me up a few packets of coffee only to receive them 4 hours after the request. The last day I asked again and was forced to check out without my morning cup of joe, due to the fact it was never brought up. They charged my girlfriend 1.99 for a local call. The WIFI was 4.99 for a HALF HOUR. This day and age this is comparable to charging someone for breathing air. WIFI is free everywhere!!! Bottom line the hotel presentation was nice, the room was clean (although small), and the housekeeping was prompt. But for the amount of money you will pay to stay in your room, and the amount of money you'll spend on everyday commodities that should be free and are free in other hotels, in the end this crummy hotel experience is not worth your time.

My Stay at the Sheraton was very unpleasant. First of all, the room was extremely small for the price I paid for it, and they were way overpriced on everything. I paid more for the self parking than I did for the rental car I took to chicago. They also charged extra for their horrible excuse for a fitness center, internet access and even local phone calls (which they conveniently don't tell you before you make any calls). I mean, come on I can understand charging for long distant calls but local? Also, the pool was really small and was constantly full of kids. I love kids, but there were so many in the pool all the time, that I didn't even have a chance to go in during my entire stay. On top of everything else, the hotel staff was not very nice. I called the front to inquire about a mysterious charge that appeared on my credit card and the woman at the front was very rude and treated me like I was stupid for even calling. Then I called another time to ask for more coffee, and it took them TWO HOURS to bring it up. I did not go to any of the restaurants or bars that were in the hotel because I feared I would have to file for bankruptcy if I did. The only thing that I liked about the Sheraton was it's location. It was very close to Michigan Avenue. However, there are a ton of other hotels that are conveniently located. After my experience I will not stay at the Sheraton Hotel and Towers ever again.