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Millennium Knickerbocker Hotel Chicago: Traveler Reviews


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66% Recommend
4.0 of 5 stars 353 reviews
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A great find-definitely the place you want to stay at

Millennium Knickerbocker Hotel Chicago

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5 of 5 stars
LNathan   1 contribution
NY
Jun 18, 2009 | Trip type: Couples

By dumb luck we found the Knickerbocker and feel like we hit the jackpot. EVERYONE tried very hard to be helpful and the location was super. Rooms are clean, comfortable and quiet. The hotel was willing to match the price found on Hotwire, which was very reasonable for Chicago.
For breakfast try the Oak Tree ( located at 900 Michigan Ave.). This was suggested by one of the staff and we liked it so much we ate there everyday. All rolls, muffins,cookies are made there.
We will definitely return to Chicago and the Knickerbocker.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50_64
  • Member since December 30, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Location & Friendly Service

Millennium Knickerbocker Hotel Chicago

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4 of 5 stars
Neetie   8 contributions
Dublin
Jun 16, 2009 | Trip type: Couples

We stayed here for 4 nights at the end of April and overall found it a very nice hotel. It was certainly good value at $420 (prepaid). Yes the room was very small (I'm sorry now reading other reviews that we didn't go for an upgrade) but it was comfortable and had everything. I did find boots under the bed (that weren't ours) so housekeeping might not be as thorough as one would hope! It was the first scorching weekend and I noticed the A/C wasn't fantastic but it worked. Liked the bar for a cocktail before going out, it had a lovely old fashioned feel to it and the bar staff were very friendly. The concierge was excellent, couldn't do enough for us and the doormen/porters were good fun with spot on recommendations. We thought the Knickerbocker breakfast buffet was very good and the doormen sent us to a FAB place nearby called TEMPO when we wanted a nice Sunday brunch. It's an old hotel (I don't know what the rooms were like before) with a bit of welcome character - the only 'surprising' section was the check in desk, it really let the lobby down but perhaps it hadn't been renovated yet? Great location - near the beach if you get sweltering weather like us and a perfect base for sightseeing. We never used room service or looked to eat there aside from breakfast so didn't even notice what time services stopped. We just wanted a comfortable, clean & convienient base from which to see the city and the Knickerbocker ticked those boxes. If you like your meat Fogo de Chao (a few blocks away) was EXCELLENT, well worth a visit. Also a Boat Trip through the city is a MUST.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since August 09, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from rvmgr66, Director of Revenue Management
(Management representative)
Jun 18, 2009
Thank you for your stay, we do appreciate your business! We are glad you enjoyed your stay at the Knickerbocker, I do apologize for the Housekeeping oversight and will discuss the incident with our Executive Housekeeper. As for the Check-in Desk, you are correct, that is part of the second phase of our renovation. After redoing all the guest rooms last year, we will redo that area plus refreshing the lobby this coming winter. Again thank you for your stay and also for taking the time to post your review, we do appreciate all input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
LOVED CHICAGO, The Millennium Knickerbocker Made It Easy!

Millennium Knickerbocker Hotel Chicago

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5 of 5 stars
1chicagofan   1 contribution
coronado, ca
Jun 12, 2009 | Trip type: Family

Stayed for a long weekend and had a blast. Booked online directly with the hotel and prepaid well in advance, only to find the room rates reduced later. When I brought this to the hotel's attention, they compensated us by offering my party (3 adults) complimentary breakfast each morning. This turned out to be very convenient because we started off each day with a good meal and it saved us the time of trying to decide where to go to eat each morning. The food selection was very good. On the weekend, a buffet with cold cereals, fresh fruit, yogurt, hot foods (eggs, bacon, sausage, potatos, pancakes, french toast), an assortment of breads, muffins, pastries, bagels; Juices, coffee, tea. If you forego the buffet, their breakfast menu offers a wide selection: fresh fruits, breads, eggs (any style) including omelettes and benedicts, waffles, pancakes, a la carte items. The hotel is conveniently located just off of Michigan Avenue, the Mag Mile! In the other direction, just two blocks away is Lake Shore Drive with a great view of the Lake, Navy Pier, beautiful homes. My traveling companions found the room to be small (Superior with double beds), but I found it to be fine. We were so beat by the end of the day that we watched some TV and crashed. Bathroom was modern and well stocked with lots of towels, soap, shampoo, lotion. Had drinks in the lobby bar (pricey, but that's true in any nice hotel in a big city) and the bartender, David, was good company. One member of our party ate in the bar the first night of our arrival (it was already late) and she said the food was very good (grilled cheese sandwich and tomato soup).
As for our trip: We rented a car upon arrival at MDW to see some of the outlying sites (my family's roots in Humboldt Park and Logan Square) and Hot Doug's, 3324 N. California Ave (famous Chicago hot dogs). We arrived well after the lunch crowd (it was like 3pm on Friday) and we still had to wait over one hour. It was worth it! The line snaked around the building and down the block, but people were friendly, passed a menu around, made recommendations. They only have their fries (in duck grease) on Fri & Sat -- GOOD EATS! We returned the rental car to MDW that first night (didn't want to pay for parking in the City) and took the EL back to the hotel (orange, transfer to red) -- very easy. We purchased a 2-day GO card which allowed us into the Hancock Bldg, Sears Tower, River Cruise, Skyline Lake Cruise, Navy Pier, on-off trolley. The card gets you into many other places, including museums, but we ran out of time. We had Chicago Pizza at Gino's East (on Superior, I think). One night we cabbed it to a place called Sola (a great neighborhood joint in Lincoln Park, very popular as the place was packed by the time we left). En route, we drove by Wrigley Field! When our trip ended, we reserved with the GO Shuttle service. They picked us up at the hotel and had us back to MDW in no time! I hope to visit again and will definitely book with Millennium Knickerbocker.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 50_64
  • Member since September 10, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from rvmgr66, Director of Revenue Management
(Management representative)
Jun 18, 2009
Thank you for your stay, we appreciate your business. We are glad we were able to sort out your problem with the prepaid rate. All Millennium Hotels do guarantee that you will always find the lowest rate on the millenniumhotels.com website. Thank you also for posting all those great tips about what to do and eat in Chicago! We look forward to welcoming you back to our hotel and the Windy City
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Two Thumbs up!!!

Millennium Knickerbocker Hotel Chicago

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5 of 5 stars
02darl   1 contribution
NYC
Jun 10, 2009 | Trip type: Friends getaway

My best friend recommended this hotel & I love her for it! We stayed here to celebrate my daughters birthday & it was the best celebration ever! She was so right about the brand new rooms & location. The rooms are beautiful. We loved the bathroom rain showers & the beds are to die for! Extremely comfortable, we didn't want to get out of bed :) You cannot beat the location! Michigan Ave was seconds away for shopping & so was Rush Street for dining & fun! The service was great from making our reservations to the housekeepers. So friendly. Coming back soon & definitely sharing our experience with everyone!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since June 10, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87648?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
love this hotel

Millennium Knickerbocker Hotel Chicago

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5 of 5 stars
shoebedo   22 contributions
luton, england
Jun 1, 2009 | Trip type: Couples

we stayed here for four nights in mid may and here are my pros and cons
pros
huge and pretty lobby, very polite and helpful staff, very clses to mag mile, close to hancock centre, comfy bed, nice tv, rain shower, tom in the lobby was very helpful and took our luggage in storage while we renewed our vows and took our pics
cons
the hotel bar is WAY overpriced, the iron my husband used left marks on his shirt and had my renewal wedding dress pressed by laundry and wasnt that impressed with the result - also $5 for internet in lobby
overall i would stay here again - very nice hotel

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since August 17, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d87648?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $226 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Millennium Knickerbocker Hotel Chicago Also Known As

  • Millennium Knickerbocker Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
Address: 163 East Walton Place, Chicago, IL 60611-1527