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The Westin Chicago River North: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 134 reviews
134 Reviews
5.0 of 5 stars
62
4.0 of 5 stars
50
3.0 of 5 stars
9
2.0 of 5 stars
7
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 164 hotels in Chicago
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  • Hotel class: 4 of 5
  • Rooms: 424
Description: Elegant Hotel located downtown on north bank of Chicago River, adjacent to business district. This description is based on information provided by the hotel.
Address:
320 N. Dearborn Ave.
Chicago, IL 60610
Check Rates: $363 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Westin Chicago River North

( 17-21 of 134 )
“Comfortable rooms, great service and location!”

The Westin Chicago River North

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5 of 5 stars
Metro Detroit
May 12, 2008
1/1 found this review helpful

I stayed at the Westin just for the weekend, and found that the hotel served its purpose for a weekend getaway. I arrived early, at 10:30am, and front desk checked me in right away even though check in was around 3:00! Awesome overall service, valet brought our car quickly at check out, and even allowed us to keep our car in the garage a couple of extra hours after checking out. The rooms and bathrooms were big and really comfortable (dual shower heads in bath, down comforters, flat screen tvs) and offered great views of the river. Safety deposit box was in the closet, free of charge. Lobby was super modern and spacious. I didn't really spend any time at the hotel to see what else was on the property, but I did see a business center available to guests, most likely for a fee. Getting a cab from the front entrance was not a problem at all. Breakfast was available for around $19, which I did not purchase because I went out to eat, but there was an in-room mini bar with snacks and coffee.
I've stayed at the Hyatt and Crowne Plaza in downtown, and if the prices were the same, I'd probably stay at them or Westin on Michigan Ave ONLY for the sake of saving a couple blocks walking distance to the Magnificent Mile.

  • This TripAdvisor Member:
    • Liked — Comfortable/spacious rooms
    • Disliked — n/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallyGirl81's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: July 22, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
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Average price*: $363 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel in a good location”

The Westin Chicago River North

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5 of 5 stars
Dublin, Ireland
May 9, 2008
1/1 found this review helpful

Stayed at the Westin River North for a long weekend in April 2008. Booked via Expedia for a very reasonable price and thoroughly enjoyed the hotel and Chicago. Room was standard for a Westin with the excellent Heavenly bed. Had a partial River view.

The location, whilst probably not as good as the other Westin at the top of the Magnificent Mile is still very good and on the Chicago River. Hotel staff from bellhops to the concierge were excellent (managed to find me reasonable tickets to the Cubs at 1 hr notice) and the bar was nice, although we didn't get a chance to try the in-house sushi chef.

Would definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KGM77's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: December 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very Pleased With This Hotel”

The Westin Chicago River North

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4 of 5 stars
Boca Raton, Florida
May 7, 2008
3/3 found this review helpful

First time staying at this hotel, although I stay at Westins regularly. Very pleased with location, check in, concierge, lobby, fast elevators, fitness center, and view of the river. Club loung was large with excellent selection of breakfast food. Room was average size but nicely decorated. Limited tv station selection. $275 per night was reasonable.

Will stay here again rather than the Westin on Michigan Ave. or the Sheraton on the river.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PAQ's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: August 14, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Choice”

The Westin Chicago River North

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4 of 5 stars
Cincinnati
May 1, 2008
1/1 found this review helpful

As a frequent Chicago visitor our weekend visit was made better by great accommodations. When checking in I asked for a room at the end of the hall with a river view. We were given a great room, with a great view as requested. It was quiet and oh so comfortable with the special Westin beds. Please note North facing rooms have new high rise construction and should expect noise. I'd return to this hotel again. Breakfast in the hotel is very good and a relative value compared to other hotels and neighborhood options. We saw no children at this hotel during our stay, if that matters. Safe, clean and fairly convenient self-parking is available a short walk away at State and Kenzie, w/ a Hertz agency at street level.

  • This TripAdvisor Member:
    • Liked — value
    • Disliked — about five blocks to Michigan Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartD's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: August 20, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location, Room & Rate. Staff Very Friendly”

The Westin Chicago River North

Apr 15, 2008
1/1 found this review helpful

Great location to the House of Blues, shopping and many trendy lounges and bars. Our room view was construction for the 4th floor, but it was also 30 degrees and raining/snowing...not a great view anyway. Staff was very helpful, and provided us with an awesome umbrella for the rain (very much appreciated). The parking is expensive ($40ish per night to valet), but what's cheap anymore? Room lacked an iPod alarm clock, but over-all was very trendy, clean and sleek. We enjoyed our stay.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No iPod Alarm Clock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jraach's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 15, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $363 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Westin Chicago River North

( 17-21 of 134 )
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The Westin Chicago River North Address

320 N. Dearborn Ave., Chicago, IL 60610