The Westin Chicago River North is a posh business hotel with a great location and great amenities. The rooms were top-notch and everything about our visit went smoothly. Read on for details:
LOCATION:
The Westin Chicago River North is located just outside the northern end of the Loop, on the river, between Dearborn and Clark streets. It is about a 5 minute walk from the Magnificent Mile, about 10 minutes from Millennium Park, and maybe 15-20 to the Art Institute and museum district. Driving, the hotel is completely subject to the vagaries of Chicago traffic, but it's in the neighborhood of 45 minutes to O'Hare airport with typical traffic, and about 10 minutes from McCormick Place. Cab fare from O'Hare was $42 excluding tip.
PROPERTY:
The Westin has a nice lobby bar, which also has a Sushi Bar attached. There is a full-service restaurant off the lobby. There are available computer terminals that form a sort of mini-business-center just next to registration. The main entrance of the hotel is actually on the 2nd physical floor, and the two levels leading down to River level are meeting rooms and ballrooms, all of which are in excellent condition. There is a fitness center on the Mezanine level. Guest rooms are between floors 3 and 20, with the top two floors being the Westin Executive Club -- generally reserved for suites, top room rates, and high-level Starwood Preferred Guest members. There is a Club Suite on the 20th floor serving complimentary breakfast in the morning, and complimentary hors d'oeuvres in the afternoon, available to guests staying on the Club floors. The Club also offers an executive Business Center which is slightly more functional than the computer cubicles in the lobby.
ROOMS:
The rooms in the Westin are exceptional. All rooms were fully equipped with the Westin package, including their Heavenly Beds (they are!) and their dual-head showers. As a Starwood Gold guest, I received a complimentary upgrade to a Club-level room upon check-in. The westward-facing rooms have a great view down to the river, and all rooms have large nearly floor-to-ceiling windows, with both a privacy shade and a black-out curtain. Not certain if all rooms have all of the other amenities, but our club-level room also had a clock/radio with included iPod dock, a POD-type coffee brewer, complimentary wireless Internet, a flat-panel TV and in-room electronic safe.
STAFF:
The staff at the hotel were wonderful. The front desk staff was friendly and helpful, the bellmen and guest services crew went out of their way to assist with plans both inside and outside of the hotel, and the lobby bar crew are experts at serving business groups -- attentive but not overbearing.
OTHER:
Anyone driving here should beware that on-site parking at the hotel is criminally expensive -- a whopping $42 per night for valet parking with in/out privileges! While it's definitely convenient to park on-site, there is a lot about two blocks away at (I believe) Kinzie and LaSalle Streets, with an overnight rate of $22. The hotel staff actually told us about this alternative lot, so I suspect many guests elect to self-park there.
In general, our stay at the Westin was exceptionally smooth and productive. Our meetings in their river-level rooms went smoothly, the rooms themselves were comfortable and well-appointed, and the staff did their jobs well. I would recommend this hotel to any business group, but also to any tourist if you can get a decent rate. The hotel's convenient location to many popular downtown Chicago spots makes this a fantastic option for just about anyone!